Customer Service Administrative

Attention to Detail

Communication Skills

Professionalism

Accountability

Customer Service

SKILLS

ADMINISTRATIVE SUPPORT SERVICES

City of Arvada, Arvada, CO

Arvada Housing Authority – August 2020 to February 2021 Provide remote administrative support to the homeless navigation team and the Arvada Housing Authority which included answering phones, responding to voice mails and emails, and directing people to the correct department. Helping purchase supplies.

Arvada Municipal Court - January 2007 to August 2020 Provide court services to defendants, victims, attorneys, police departments, vendors, criminal justice agencies, departments within the City, and the public. Maintain a high level of confidentiality with sensitive information. Frontline customer service includes interviewing and educating citizens on court policies & procedures and available resources, directing citizens to correct department, answering telephone inquiries, and general information. Establish and maintain a positive working relationship with various resources to provide defendants and families with the best opportunities to overcome obstacles and be successful.

Microsoft Office Products

Google Docs

Administrative support specialist with customer service experience. Ability to communicate and assist customers with information and resources and foster professional relationships. Seeking remote position where I can provide administrative support.

303-***-**** PROFESSIONAL PROFILE

********@*****.***

1 Uffington Cir

Bella Vista, AR 72714

EXPERIENCE

TECHNICAL

( T A M I )

Taméra Rice

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