IVY DEANG CRUZ
Address: ** *** ******* ******** ****, Pangasinan 2428
Email: *************@*****.***
Mobile Phone: (093*-***-**** (smart)
Home Phone: (075-***-****
PROFILE
Goal directed and results oriented, skilled in communication, persuasive, adaptable, self-motivated with high energy, initiative and focus with keen sight into the needs and vies of others. Also able to listen and identify issues or problem areas in form of innovative solutions.
PERSONAL INFORMATION
Birthday: September 6, 1984
Birth Place: Urdaneta City, Pangasinan
Gender: Female
Nationality: Filipino
Civil Status: Single
Religion: Roman Catholic
Height: 5’3
Weight: 65kgs.
Dialect: Tagalog, Ilokano, Pangasinensi, and can speak English
Father’s Name: Inocencio Tinte Cruz
Mother’s Name: Beatriz Murillo Cruz (deceased)
Brother’s Name: Ebony Deang Cruz
EDUCATIONAL ATTAINMENT
TERTIARY
School: Lyceum Northern Luzon
SY: 2003-2007
Course: Bachelor of Science in Nursing (graduate)
Related Learning Experiences
Regional Health Unit and Barangay Health Center Affiliation
Clinical and Hospital Affiliation
Head Nursing and Staffing in the Clinical and Hospital Field
Leadership and Management in Nursing
(Community and Clinical duties completed hours was 2,142hours)
SECONDARY
School: Urdaneta City National National High School
SY: 1996-2003
PRIMARY
School: Urdaneta I Central School
SY: 1995-1996
School: Don Amadeo Perez Sr. Memorial Central School
SY: 1990-1995
TRAININNG and SEMINAR ATTENDED
NATIONAL CERTIFICATE II in DOMESTIC WORK
STD Manpower Services Inc.
BF Homes Sucat, Parañaque City, Metro Manila
August 6, 2018 – August 16, 2018
COURTESY and DISCIPLINE, CUSTOMER RELATION and FIRE SAFETY SEMINAR
American Data Exchange Corporation
La Fuerza Compound Almanza Uno, Las Piñas City
March 12, 2016
EFFECTIVE CUSTOMER SERVICE; HANDLING EXTRA ORDINARY PEOPLE
American Data Exchange Corporation
La Fuerza Compound Almanza Uno, Las Piñas City
July 28, 2015
BASIC CUSTOMER SERVICE
American Data Exchange Corporation
La Fuerza Compound Almanza Uno, Las Piñas City
MAY 14, 2015
BASIC SECURITY SUPERVISORY COURSE
SASCOR Armor Development Training Center
Manufacturer Bldg. Inc. Sta. Cruz, Manila
February 2015
FIRST AID SEMINAR
SASCOR Armor Development Training Center
Manufacturer Bldg. Inc. Sta. Cruz, Manila
September 2013
BASIC FIRE SAFETY SEMINAR
SASCOR Armor Development Training Center
Manufacturer Bldg. Inc. Sta. Cruz, Manila
September 2013
BASIC SECURITY SUPERVISORY COURSE
SASCOR Armor Development Training Center
Manufacturer Bldg. Inc. Sta. Cruz, Manila
September 2012
CATTLE RAISING SEMINAR
Bureau of Animal Industry
Visayas Avenue Diliman, Quezon City
August 17, 2010
BASIC SAFETY TRAINING with PERSONAL SAFETY and SOCIAL RESPONSIBILITY
Philippine Nautical Training Institute
Recoletos St. Intramuros, Manila
April 10-29, 2010
NATIONAL CERTIFICATE II (Re-Training Course)
SASCOR Armor Development Training Center
Manufacturer Bldg. Inc. Sta. Cruz, Manila
March 2010
NATIONAL CERTIFICATE I (Pre-Licensing Training Course)
SASCOR Armor Development Training Center
Manufacturer Bldg. Inc. Sta. Cruz, Manila
April 2008
BASIC LIFE SUPPORT
Teachers Camp
Baguio City
October 11-12, 2003
EMPLOYMENT RECORDS
RMS COLLECT PHILIPPINES INC. (An IQOR Company)
Add: 2nd Floor SM Clark, Angeles City, Pampanga
Date: July 31, 2019 - December 15, 2020
Position: Customer Service Representative (Financial Account / Inbound Agent)
AGENSI PEKERJAAN YL SDN. BHD.
Add: No. 1-1-1, Jalan prima 1, Pusat Niaga, Metro Prima, Kepong, 52100 Kuala Lumpur, Malaysia
Date: September 19, 2018 – February 13, 2019
Position: Office Recruitment Staff
LINKPRO BUSINESS SOLUTIONS
Add: San Vicente Central Urdaneta City, Pangasinan
Date: August 12, 2017 - August 31, 2018
Position: Customer Service Representative (Medical Account & Sales Account / Inbound – Outbound Agent)
INTEGRATED SAFEGUARD SECURITY AGENCY INC.
Add: Greenhills Shopping Plaza Bldg., #5 Eisenhower St. Brgy. Greenhills, San Juan City
Detachment Assignment:
Company Name: AMERICAN DATA EXCHANGE CORPORATION (BPO)
Address: KM25 West Service Road Brgy. Cupang Alabang, Muntinlupa City
Date: October 1, 2013 - May 30, 2017
Position: Safety and Security Asst. Detachment Commander
SAFEGUARD INVESTIGATION and SECURITY AGENCY INC.
Add: Greenhills Shopping Plaza Bldg., #5 Eisenhower St. Brgy. Greenhills, San Juan City
Detachment Assignment:
Company Name: PHILIPPINE TRANSMARINE CARRIERS (MARITIME PLACE)
Address: 7458 Bagtikan St. San Antonio Village, Makati City
Date: May 15, 2013 - September 30, 2013
Position: Command Officer
Company Name: SITEL PHILIPPINES CORPORATION (BPO)
Address: 25TH Floor Cyber One Building Eastwood Libis, Quezon City
Date: June 8, 2008 - April 15, 2013
Position: Safety and Security Asst. Officer-in-Charge
CHARACTER REFERENCES
SHERRY MURILLO BALBIRAN, RN
Nurse Supervisor
Public Health Office Pangasinan
MAYFLOR LAZATIN, RN
Account Supervisor
RMS Collect Phils. Inc.
LT. VERGILIO FABE
General Manager
Safeguard Company
ALEXANDER DE LEON
Security Coordinator
Philippine Transmarine Carriers
I hereby certified that all information above are true and correct to the best of my knowledge and beliefs.
Applicant Signature