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Pharmacy Technician Customer Service

Location:
Jacksonville, FL
Posted:
April 02, 2021

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Resume:

DEA JANO

***** ******* **,************,*******, *2258 / Cel: 774-***-**** email: adldrc@r.postjobfree.com

OBJECTIVE:

A highly qualified specialist in public health seeking for a full time job in a health care field .

SKILLS AND COMPETENCES

Patient care experience

Comprehensive knowledge of Phlebotomy procedures.

Excellent Communications skills with patients and staff.

Experienced Microsoft office (Words,Excel and Power point ) user,good at data entry, SPSS and other health programs.

Excellent customer service professional

Responsible, motivated, well organized, team player, problem-solving ap titude.

Ability to establish and maintain good working relations with people at different levels throughout the organization.

Well-developed analytical skills, excellent communication skills .

WORK EXPERIENCE

10.2019-01.2021 Umass Memorial Medical Center, Worcester, Ma

Patient Care Technician

Assist patients with everyday needs.

Monitor vital signs (temperature, pulse etc.) or EKG signals.

Perform EKG

Take fluid samples or other specimens for testing.

Assist nursing staff in administering basic treatments.

Perform basic nursing procedures (e.g., changing bandages)

Ensure rooms have adequate patient care supplies.

Assist patients with issues or needs.

Provide appropriate emotional support.

04.2019 – 05.2019 Reliant Medical Group, Worcester,MA

Phlebotomist Clinical Intership

Perfomed venipuncture,urine collection,capillarypunctures, and blood cultures procedures

Assisted in point of care and coagulation time testing according to standard procedures.

Familiar with chain of custody and HIPPA procedures.

Assisted in patient identification and sample labeling and storage steps and procedures

Experience customer service and information systems

04. 2018 – 10.2019 Pharmacy Technician at CVS Park Ave, Worcester

Working in pick-up, drive-through station and production

Customer service

Health Insurance details

EDUCATION

04. 2019 - 05.2019 National Certified Phlebotomy Technician, Fieldstone School, Worcester,MA

01. 2015 - 09. 2017 Master degree in Public Health, University of Medicine, Tirana, Albania

10. 2011 - 09. 2014 Bachelor in Public Health, University of Medicine, Tirana, Albania

Recognized and evaluated by WES with a high GPA 3.84

LANGUAGES

Fluent: English, Albanian,Italian, Spanish.



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