Business Systems Analyst, Certified Scrum Master

Aaron Morris – Business System Analyst

**** * ******** ******, *******, Arizona 85006, United States, Home Phone: 415-***-****, C:

415-***-****, E: *****.********@*****.***

Objective

Business Systems Analyst position utilizing 9 years of cross-functional communications experience. Data integration, mapping, and deep knowledge of CCPA, PDPA & LGPD data privacy software projects and/or CRM/MDM system development projects.

Experience

April 2014-March 2021 Business Systems Analyst, General Motors LLC, Chandler, Arizona, Facilitated cross-functional collaborative sessions and translated results between teams for enterprise wide data privacy software implementation. Eliciting and documenting business requirements roadmap for utilization by the software development team. Sought agreement on agile methodology requirements framework and increments leading to California, Brazil, and Thailand’s regulatory compliance software’s successful deployments. Supported business UAT validation efforts as lead technical liaison. Created smooth flowing presentations of deployed data privacy application’s functionality. Facilitated requirements gathering for GM internal development operations with technical teams, maintaining smooth operations of production software. Pinpointed source to target and round-trip data attribute mappings. Created concise application process flows and business process workflows.

October 2012-March 2014 Data Analyst, AutodeskInc,San Rafael,California, Improved Siebel MDM data quality by manually making data 'match or no match' decision for suspect duplicate CRM records from multiple markets in their native languages. Improved Siebel, SFDC, SAP CRM records by carrying out data quality operations manually at UI level. Devised analytic approach using SQL and excel for enterprise data, delivering recommendations for data quality improvements, and identifying process gaps.

Skills

• Team leader with energy and drive to complete all agile and/or waterfall methodology steps necessary to drive the development process to completion

• Critical thinker devising team strategies and clearing impediments to aid team’s efforts, sharing the successful outcomes

• Proactive and effective communicator, gathering myriad fragments of necessity and expertise, cobbling them together into a cogent requirements framework and development strategy

• Dedicated documenter of team’s projects, making our achievements and successful data outcomes

• Facilitate clear spoken presentations on CCPA, PDPA, & LGPD, and other technical subject matter to varied audiences

• Certified Scrum Master – Scrum Alliance Certifying Agency Education

DePaulUniversity,Chicago,IL

June 2003, Graduation - International and Japanese Studies BA 1 year study abroad at Kansai-Gaidai University in Osaka, Japan