Nicholas Lihanda
Nairobi
**************@*****.***
Willing to relocate: Anywhere
Sponsorship required to work in the US
Work Experience
WEST NYANZA REGIONAL MANAGER
Camusat Kenya LTD
2013 to Present
Duties and responsibilities.
Coordinating all teams in the region.
Handling all the escalation in the region.
Training my colleagues to improve their work skills Ensure smooth running of network.
Ensure network issues are resolved within shortest time possible. Do preventive maintenance to avoid service disruption. Assisting Safaricom Field engineer to do ATN configurations. Fiber network Maintenance.
INSTALLATION /MAINTENANCE TECHNICIAN
WANANCHI ONLINE
2008 to 2013
Duties and responsibilities.
WIMAX customer installation and support.
Fiber splicing
Building and maintenance of Metro fiber network, HFC network, WIMAX network and GPON network. Ensure smooth running of network.
Ensure network issues are resolved within shortest time possible. Do preventive maintenance to avoid service disruption. Advice the management on how we can improve the service Training my colleagues to improve their work skills Attend to network emergency 24 hours 7 days.
IT Administrator
Multi Option Ltd
2004 to 2007
Duties and responsibilities:
Ensure consistent and reliable IT support service both hardware and software is provided to end user Ensure software is maintained in optimal operation condition. Repair and servicing of computers, printers, scanners, fax machines, binders and shredders. Planning and implementation of Local Area Network(LAN) Fiber splicing.
IT technician
SYSTEMS AND PERIPHERALS LTD
2002 to 2003
Education
I joined Cornerstone Training Institute for CCNA
2005
Certificate in (K.C.S.E) I did my exam and attained a mean grade of C plain Musudzu Secondary School and thereafter I
1997 to 2000
Certificate in primary education
primary school
1988 to 1996
Skills
• Operating Systems -windows 2000 and server 2000, XP, ME, 98, MS DOS Application packages:
Word Processors-Microsoft Word
Spread Sheet-Microsoft Excel
Database-Microsoft access, outlook and express
Presentations-Microsoft power point and Adobe PageMaker Computer Hardware
Repair, upgrading and maintenance of computers
Troubleshooting and servicing of computers.
System Administration.
Assembling of computers
Structured cabling (planning and implementation and configuration of Local Area Network(LAN). Repair and servicing of all kind of Scanners, printers and fax machines (10+ years)
• Network Support
• Network Administration
• Technical Support
• IT Support