Sales Customer

Cheyenne Greto

Melbourne, FL · 321-***-**** · ********@*****.***

Professional Summary

Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Client-focused

Quick learner

Sales

Multi-Tasking

Problem Solving

Credit card processing

Creative problem solving

Money handling abilities

Cash register operations

Refunds and exchanges

POS Systems

Cash Drawer Management

Customer Relations

Loss prevention

EXPERIENCE:

Jul 2018 – Oct 2018

Customer Service Representative, Ecklers Automotive

●Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

●Educated customers on promotions to enhance sales.

●Answered customer telephone calls promptly to avoid on-hold wait times.

●Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Nov 2016 – Aug 2018

Cashier, PetSmart

●Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction and sales numbers.

●Issued receipts and processed refunds, credits, or exchanges.

●Restocked, arranged, and organized merchandise in front lanes to drive product sales.

Jan 2015 – Oct 2015

Sr. Sales associate, Tuesday morning

●Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction and sales numbers.

●Maintained safe working environment by observing safety procedures, policies, and regulations.

●Helped store management meet standards of service and quality in daily operations.

●Completed store opening and closing procedures, including setting up registers and checking products.

●Responded to and resolved customer questions and concerns.

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