Manager Service

Robert Jackson

Fall River, MA *****

******.*.*********@*****.***

Work Experience

Quality Manager

GS Rubber Industries, LLC - Fall River, MA

July 2019 to Present

Ran the Quality and Shipping department for a family company. I also handled anything from invoicing, customer relations, managing the shop floor, to receiving inventory in and shipping inventory out. Day to day functions included but not limited to.

• Payroll

• Quick books

• Accounts payable

• Preform quality test/checks for all outgoing products.

• Invoicing

• Organizing shop jobs

• Shipping and receiving inventory

• Handling customers

• Filling out work orders and set up jobs to be put on the floor

• Handled time sheets for employees

• Managed the shop floor

• Ran the chemical room for compounding

Assembler/Production

Displays2go - Fall River, MA

April 2018 to July 2019

Assembling products to be shipped out, bending acrylic into desired shape for products. Also packing out those products after assembly is complete to be shipped out. Manager/FSL

Cumberland Farms - North Providence, RI

January 2017 to February 2018

Providing customers with fast and friendly service. Maintaining the stores appearance and inventory. Setting up the store for the next day. Maintaining food waste and cost. Preparing deposits & depositing with bank, counting down drawers and the store safe and making change orders for next day . Polling and updating the POS system for next day. Running shift of 4 or more employees. Making sure to keep everyone on task, keeping work flow and energy high to provide customers with friendly and great experiences. It

Customer Service Representative

Transamerica - Norwood, MA

July 2016 to December 2016

Inbound call rep, handling 401k accounts for our clients. Provide quick and friendly service to participants regarding their 401k and process requested transactions. Receiving Unloader

Wal-Mart - Cleveland, TX

May 2016 to September 2016

I unloaded inventory trucks for Wal-Mart onto pallets and brought to the floor for stocking. Cashier/Shift Lead

Stripes - Sunoco - Kingwood, TX

February 2016 to July 2016

Provide Customers with fast and friendly customer experiences, while maintaining inventory and providing a clean and appealing atmosphere.

Education

High school or equivalent

Nationwide Academy High School - Hollywood, FL

July 2007 to July 2008

Skills

• Assembly Worker (1 year)

• Management (3 years)

• Leadership Development (2 years)

• Customer Service (8 years)

• Inventory Management (2 years)

• Shipping & Receiving

• Warehouse Supervisor Experience

• Shift Management

• Warehouse Management

• Office Management

• Management

• Manufacturing

• Supervising experience

• Warehouse management system

• Warehouse Experience

• Warehouse Distribution Experience

• Order Picking

• Quality Management

Contact this candidate