PERSONAL DETAILS

Name: Ma. Ana Kristina A. Madrigal

Age: 23 years old

Birthdate: March 04, 1997

Address: Block 11 Lot 17, Glen F, Savannah, Oton, Iloilo City ; 49 Margarita St., Villamonte, Bacolod City, Negros Occidental

Cellphone: +639*********

E-mai:l adldit@r.postjobfree.com

Nationality: Filipino

EDUCATIONAL BACKGROUND

La Consolacion College-Bacolod - Elementary Level

Zion Center of Knowledge School - Secondary Level

Miriam College - Tertiary Education

WORK EXPERIENCE

2017 : Customer Service Represantative

Teleperformance, Edsa-Mandaluyong

Responsible for taking inbound calls from foreign customers.

● Checking the customers' accounts

● Providing solutions to the customers' complaints

● Securing the customers' information

2018 - 2019: Secretary

Gerard A. Grey Entertainment (GAGE)

Responsible for all the schedules of artists/bands/musicians/dancers in Bacolod City and Iloilo City for Pagcor Bacolod, Pagcor Iloilo, L'Fisher Ripples, Chalet and Business Inn Hotel.

● Making the monthly schedule of artists

● Taking calls from clients for events like weddings, corporate events, birthdys, etc.

● Using Microsoft Excel for documenting the schedules, talent fee and the income of the agency

● Making the profile of the artists to be presented to the clients 2020-2021: Appointment Setter/Virtual Assistant

US Based Real Estate Companies

● Cold Calling leads, doing follow up calls, setting appointment for face to face visit SKILLS

Can use Microsoft Word

Can use Microsoft Excel

Multitasking

Can organize schedules

Writing

Typing

Podio

Xencall

Slack

Mojo Dialer

COMPETENCIES

Computer skills:

Fully comprehensive with the following software:

● MS Office

● Mojo Dialer

● Xencall

● Podio

● Slack

● Google

● Social medial apps

Competencies:

Team player, accurate, motivated, reliable, fast and friendly HOBBIES AND PERSONAL INTERESTS

Interests: Singing, dancing, organizing events

REFERENCES

Available upon request

Contact this candidate