RONALD REX
*** ******** **. ********** ** ***** · 484-***-****
adldfu@r.postjobfree.com
Knowledgeable and thorough computer technician with over twenty years of experience and possesses superior attention to detail. Driven and self-motivated and highly effective at completing tasks with minimal to no supervision.
EXPERIENCE
JANUARY 2018 – PRESENT
PART OWNER/OPERATOR MAIDPRO RESIDENTIAL CLEANING
MARCH 2018 – PRESENT
PART OWNER/OPERATOR REX HOME INSPECTION TEAM L.L.C
LICENCED HOME INSPECTOR IN THE STATE OF N.J.
JUNE 1996 – SEPTEMBER 2017
COMPUTER TECHNICIAN, Maintech, LLC
-PROVIDE ON-SITE AND FIELD SUPPORT FOR SERVERS, BLADE CENTERS, DESKTOP COMPUTERS, LAPTOPS AND PRINTERS. SUPPORT WOULD INCLUDE HARDWARE AND SOFTWARE TROUBLESHOOTING AND REPAIR. ON-SITE SUPPORT ALSO INCLUDES MEETING SLA METRICS, MONITORING TICKETING SYSTEM, COMPLETE DATA CENTER MONITORING, AND SET -UP AND INSTALLATION OF EQUIPMENT. ALSO RESPONSIBLE FOR TELEPHONE TECHNICAL SUPPORT TO REMOTE SITES.
-CERTIFIED IN SUN, DELL, IBM, HP AND COMPAQ SERVERS AND CERTIFIED IN DELL, IBM AND HP DESKTOPS AND LAPTOPS.
-SUN CERTIFICATIONS AND TRAINING INCLUDE SUN FIRE SERIES, ENTERPRISE SERIES, SPARC SERIES
- EXPERIENCED AND TRAINED IN HP, LEXMARK, TALLY GENICOM, ZEBRA AND DELL PRINTERS.
-Handled support tickets for hardware break/fix and evaluate and determine root cause to resolve issues in a timely manner.
-Perform equipment refurbishment, installation, relocation, decommissioning, product level engineering and configuration changes, upgrades and/or modifications to products.
-Responsible for daily maintenance and repair of data center equipment which include servers, routers, switches, network devices and storage equipment.
-Handled data center issues which included hardware updates, IMAC requests and decommissioning of obsolete equipment and related cabling.
-Performed in field diagnosis and successfully resolve hardware issues with client’s PC’s, laptops, servers, printers, and folding equipment.
Equipment included Dell, HP, Lenovo, IBM, Sun, EMC, NetAps, Okidata, Tally Genicom and
various other printers.
-Maintain proper levels of on-site equipment and replacement parts needed for repair and data center parts.
FEBRUARY 1986 – MAY 1996
COPIER TECHNICIAN, E.N. Dunlap
-Provide customer support and repair of office copiers, fax machines, printers and mimeograph
Equipment including Ricoh, A.B. Dick and Xerox.
-Handled routine maintenance of printing equipment.
-Maintain proper levels of repair parts.
EDUCATION
MAY 1984
AAS IN ELECTRONIC TECHNOLOGY, Lehigh county community college
SKILLS
Assembly of servers, PC’s, Laptops, printers
Maintenance of computer equipment
Troubleshooting
Problem solver
ACTIVITIES
High school basketball official for 25years. Coached youth league basketball for 10 years. Avid golfer.