Employee Relations Manager

Todd Lawniczak

Perrysburg, Ohio 419-***-**** *********@*****.*** www.linkedin.com/in/todd-lawniczak Transportation & Logistics Operations Management

Experienced management leader offering excellence maintaining a high-level of performance. Recognized management strategist who resurrects faltering departments and restores operations and profitability. Serve as a champion of process improvements and time management that advances optimum levels of operation and drives company objectives. Lead by example, marshaling resources and creating a respected professional atmosphere. Areas of Expertise

Operations Management

Resource Optimization

Revenue Growth

Conflict Resolution

Communications

Human Resource Initiatives

Security & Loss Prevention

Productivity / Process Improvement

Employee Relations

Cultural Diversity

Strategy Planning & Execution

Safety & OSHA Compliance

Quality Assurance

Customer Satisfaction

Training & Development

Turnaround Management

Budget Management

Project Management

Career Synopsis

PRO-EDGE LAWN CARE; Holland, Ohio January 2020 – Present Operations / Account Manager

Provide leadership to this commercial lawn and year-round services producing annual revenues of ~$1.8M. Lead revenue improvement by upselling services for landscaping, fertilizing, and lawn / winter care initiatives. Hire, train, and schedule employees; manage payroll.

• Reduced employee hours by rerouting work supported by information gathered through a GPS tracker. UNITED PARCEL SERVICE (UPS); Maumee, Ohio 1996 – 2019 Advanced rapidly to positions of increased oversight and leadership. Loader (1996) Part-time Supervisor (1996-2002), Human Resources (2002), Operations Manager (2002 – 2019) Gained tremendous experience managing a diverse team of part-time and hourly union employees. Onboarded, trained, and mentored team, conducted performance reviews, and coached in deficient areas. Worked seamlessly with cross-functional teams to ensure customer satisfaction, streamline processes, and improve profitability.

• As Operations Manager, oversaw 7 full-and 56 part-time supervisors in addition to 330 hourly employees.

• Significantly improved bottom-line through reduced hours and increased employee performance.

• Turned around sites faced with employee issues.

• Participated in local level OSHA audits and hearings.

• Slashed costs and drove operational performance.

• Consistently promoted health and safety policies resulting in a 50% reduction in injuries.

• Recognized by management three years in a row for revenue increases.

• Participated in supervisory / management training at a Utah 2-week training program, a 15-week Chicago program, and a one-week public speaking course in New Hampshire.

• Ranked #1 on the balanced scorecard rankings in the District for service, safety, and production.

• Five-year leader and controller for United Way contributions – UPS the largest doner in NW Ohio.

• Member of the Business Resource Group – working towards improved cultural diversity and relations.

• Participated in OSHA and Ketter / Liberty Mutual Safety Training – Positive Enforcement.

• Promoted advancement opportunities to employees attending Owens Community College, Bowling Green State University, and The University of Toledo.

Education

The University of Phoenix Associate of Business Management 2006

Contact this candidate