Nyunyuzi Tibagwa
*** ******** **, ******* *******, M5B 158
Office: 416-***-**** Email NTibagwa@ icloud.com
Summary of Qualifications
Lynn University Alumni with Bachelor’s of Arts degree earned in Political Science and International Relations minoring in economics. In 2019 I was US Bank Corp’s top salesperson in Canada earning my annual sales target in less than six months. My professional expertise and passion is in sales and marketing with experience representing organizations such as Elavon, US Bank,The Financial planning Standards Council of Canada, Loyalty One and TD Bank, I have experience managing complex customer relationships and initiatives with considerable impact where customers needs, sale strategy, and opportunity are not defined.Experience identifying and aggregating trends, past performance metrics utilizing tools like SalesForce to drive revenue. Employment History
01/2018-4/2020 US Bank, Toronto: National Account Executive (Contract) Payment infrastructure solutions analysts and account manager for multi-million dollar businesses across Canada. Attentive listener and strategic communicator dedicated to returning value back to Canadian business owners. Elavon Canada’s Top acquisition agent of 2018; acquired 9 million dollar account within first two months of tenure. v $10,844,000 in newly acquired accounts by 2/8/18 averaging $2M/wk towards annual goal of 15/M in first 5 weeks. 08/2017-09/2017 Financial Planning Standards Council, Toronto: Stakeholder Support Representative High level of customer relations management ability balancing multiple inquiries regarding FPSC Level 1 Exam, CFP Exam, FPSC Level 1 Certification, CFP Certification,certification renewal, and FPSC-Approved CE programs. Advanced Microsoft Office suit, Salesforce.com, cloud computing and creative social media management ability. v Managed 10K+ certifications, applications & examination renewal deadlines for all Financial Planners in Canada. 11/2016-05/2017 Bell Canada, Toronto: Sales Consultant (Contract) Telecommunications account manager and sales mentor for only dedicated D2D FTTH sales team. Consistently exceeded weekly client acquisition goals exclusively operating in multi-million dollar neighborhoods in Toronto. Committed to customer relations management always maintaining a high level of poise and respect for customers. v Top sales multiple weeks through receptive listening & de-escalation tact for previous clients with bad experiences. 07/2016-12/2016 Intercept Group, Toronto: Senior Production Manager (Contract) Managed over 60 Brand Representatives enhancing in-field production through initial engagement adjustments increasing contact ratio by 25% while also managing $50,000 in prizing throughout Eastern Canadian Universities. Microsoft Office, Adobe Photoshop and social media expert with ability to type over 60 WPM with 94% accuracy v 9,000+ new client acquisitions; touring sixteen university for the nationwide Unlock Awesome Air Miles Campaign. 05/2016- 10/2016 Diamond Integrated Marketing, Toronto: Production Manager (Contract) End-to-end implementation of TD Bank Community Tour Music Trivia Campaign. Successfully managed a dynamic marketing team, 70 + brand representatives for 13 events across Toronto earning 10,000+ new client acquisitions. Experienced being held To metrics; supervising 80+ Brand Representatives throughput 9 musical events recording v 50,000+ brand impressions reaffirming a collective effort, positive reinforcement and working along side my team. 10/2015-04/2016 The Neighbourhood Centre, Toronto: Outreach and Program Coordinator (Contract) Comfortable working in fast-pace environment working with clients, social service providers and the general public ensuring clients experiencing complex mental health, substance use or behavioral issues were treated with dignity. Coordinated ID clinic program for homeless community members and facilitated Careers and Life Skills seminars. v Digitally mapped snow removal logistics for 30 workers servicing 150 seniors across Scarborough, Ontario. Education
09/2009-05/2014 Boca Raton, U.S.A
Political Science 2014 graduate apprentice to Founder & Chairman of Crown World Wide Group, James E. Thompson. v Represented the Lynn Collage of International Communications Globalization and International educational exchange. 2012 United States Presidential Debate
08/2012-12/2012 University Liaison
Liaison for The Commission of Presidential Debates, The Democratic and Republican Committee, Romney’s staff v Host to The 44th
President & First Lady of the United States of America Michelle and President Barack H. Obama.1 References
Nyunyuzi Tibagwa
252 Victoria St, Toronto Ontario, M5B 158
Office: 416-***-**** Email: N T ib agwa@ic lo u d .com Adam Davis
National Team Manager
US Bank
Email: ****.*****@******.***
Ø Adam can confirm my ability to organize, retain and relay complex information with tact. As an account Executive serving businesses across Canada Adam can confirm my sales capability in specific my natural instincts when building rapport. My manager can also vouch for my unique communication ability, poise, articulate and inviting approach when working with team members and perspective clients. Mark Razmov
Supervisor Bell
Canada
Email: ****.******@****.**
Ø Mark Razmov oversaw Bell Canada's team Seven sales team which compiled the strongest sales-personnel. As a Sales-Supervisor Mark knows my level of dedication and professionalism in the workplace. As a member of Bell Canada's elite fibre to the home sales team Mark can confirm my problem solving ability, consistently meeting sales quota all while maintaining wold class customer service approach when working with potential or existing clients.
Andrew godSmith
Field Manager
Intercept Group
Email:******************@*****.***
Ø Andrew Smith worked alongside me in producing the Air Miles Unlock Awesome Tour for Loyalty One. Working collaboratively we coordinated and executed activations across Canada. As a member of the Intercept production team Andrew can confirm my commitment to meeting deadlines, logistics, public speaking and customer feedback service.
Justin O’Halloran
Junior Producer
Diamond Integrated Marketing
Email: ************@*****.***
Ø As a Junior Producer Justin O'Halloran oversaw end-to-end implementation of marketing activations. Working closely with Justin managing logistics he can confirm my ability to work in high pressure situations. As a Production Manager exemplifying a team attitude.Working with Diamond best depicts my high level of reliability and commitment to representing large entities. Rejwan Karim
Executive Director
The Neighbourhood centre
Email: **@*******************.***
Ø Rejwan Karim was the Acting Executive Director of The Neighbourhood Centre before it merged with Access Alliance Multicultural Health and Community Services. Answering directly to the Director he can confirm my commitment to my community. Working independently managing twenty workers for a snow removal program servicing 150 seniors while also contributing to multiple community service programs simultaneously with help from small team. (Examples : Good FoodBox Program, Id Clinic, Careers and Life Skills Workshops)