CONTACT
***************@*****.***
Manhattan Beach, CA, USA
EDUCATION
High School Diploma
Palos Verdes High School
Palos Verdes Estates, CA 2014
SKILLS
Social Media
Product Development
Written and Oral
Communication
Customer Service
Instagram Marketing
Shopify
Shipping
WIP
MS Word and Excel
Google Sheets / Docs
Mac / Apple
INTERESTS
Sustainable Fashion, Working
Out, Interior Design, Social
Media, Brainstorming Creative
Ideas, Going to the beach,
Spending time with my loved
ones, Reading poetry, Swimwear
PROFILE
With passion and drive, no task is too daunting.
EXPERIENCE
FOUNDER AND OWNER
THE ROWAN PALOS VERDES, CA APRIL 2020 - PRESENT
● Buy product at wholesale prices, sell to consumers at market price
● Run all social media and create content
● Handle any and all customer service related issues or questions
● Pack and ship goods in a timely manner
● Keep track of inventory
PRODUCTION AND DEVELOPMENT ASSISTANT
FRANKIES BIKINIS VENICE BEACH, CA JAN 2019 - FEB 2020
● Formulated and delivered all purchase orders to contractors for fabric, trim, ect.
● Inputted and tracked fabric & trim inventory
● Facilitated all overseeing of factories, making sure we were hitting our deadlines Maintained very positive work relationships with all contractors
● Gave construction and fit feedback for all TOPs, then relayed the changes made to the sewers for production
● Oversaw all samples made from start to finish
● Point of contact for all contractors
LEAD CUSTOMER SERVICE REPRESENTATIVE
FRANKIES BIKINIS LOS ANGELES, CA JUNE 2018 - JAN 2019
● Experienced in real time chat with via Zendesk
● Answered emails and phone calls for any and all customer issues or questions
● Served as main point of contact for customers and anyone visiting the office
● Escorted all contractors into meetings with the heads of company
● Conducted exchanges, returns, and changes of address
● Put together all office parties and events
● Ended my time in customer service with a 97% positive experience rating AWARDS
CSF - California Scholarship
Federation Recipient
CSF is a non profit organization
whose mission is to recognize
achievements in academics and
community service
All American 2012 - 2014
(cheerleading)
Chosen to represent my school at
the Macy’s Day Parade / London
New Year’s Day parade. All
American cheerleaders are picked
by the nationwide leading coaches
based on spirit, leadership, and
overall cheer skill.
LANGUAGES
English Fluent
FAVORITE BOOKS
Great Gatsby
Vibrate Higher Daily
Moonflower Monologues
Milk and Honey
EXPERIENCE (CONTINUED)
GAME OPERATIONS ASSOCIATE
LA KINGS LOS ANGELES, CA SEP 2017 - APRIL 2019
● Assisted with all behind the scenes elements before, during and after games / events / and appearances.
● Sold and promoted LA Kings items for benefit the Kings Care Foundation ASSISTANT MANAGER
MONTCE SWIM HERMOSA BEACH, CA JAN 2016 - FEB 2017
● Managed and trained all associates
● In charge of inventory, sales, and ordering new merchandise
● Gained the trust of new comers and return customers to help them find the perfect suits they felt the most confident in
● Created content for Montce Swims Instagram account REFERENCES
KALIN MOWRY
Manager, Production and
Development
Frankies Bikinis, LLC.
*****@***************.***
SARAH PETERSON
Manager
Montce Swim
************@***.***