Georgia Lynn Duckworth

*** ******** *******, **, ********, Virginia 20176 571-***-**** adlcu4@r.postjobfree.com

C-Level Executive Assistant

www.linkedin.com/in/georgiaduckworth

SUMMARY

Proactive, tech-savvy, detail-oriented senior executive support professional with a progressive history supporting C-level leaders in fast-paced corporate environments. Recognized and valued as a discreet and knowledgeable manager and partner, with the ability to effectively multi-task, maintain flexibility to meet ever-changing demands, formulate effective problem resolution techniques, communicate effectively and build appropriate rapport with all levels of management with the highest degree of integrity, supported by a flawless record of maintaining highest level of confidentiality. Reputable for ability to execute in a fast-paced environment with excellent accuracy to make connections to get things done; identify customer needs and maximize business benefit. Proven strong leadership, outstanding communication skills to navigate across groups to move projects / initiatives forward; strong organizational skills; workload prioritization and teamwork; highly-developed anticipatory skills, prioritizing needs while ensuring timely responses to logistics and business concerns, serving as a liaison to clients, internal staff and external clients.

Expert skill level in Microsoft Outlook, Word, PowerPoint, Excel SharePoint, and One Drive across PC and Mac computer platforms.

PROFESSIONAL EXPERIENCE

Executive Assistant to the President and CEO / Board of Directors Secretary, Tax Analysts, Falls Church, VA 5/2019 – 10/2020

Attended all Board of Directors meetings; prepared notices of meetings; created and distributed board meeting agendas; took minutes of meetings and maintained digital files of approved minutes and all affiliated records to include resolutions, bylaws, articles of incorporation and board member terms. Processed and settled invoices and expenses. Prepared all meeting related material, generated and compiled hard copy books, including actions by unanimous consent and extracts from minutes.

Drafted well-written reports, minutes and general business correspondence.

Managed chief executive officer’s complex daily calendar activities via Microsoft Outlook including meeting times and travel commitments to minimize conflicts and optimize productive time in conjunction with other chief executives’ schedules across several local offices.

Proactively initiated travel plans based upon anticipated needs including air travel, lodging and car service, with the flexibility to manage last-minute unforeseen issues and re-prioritize accordingly.

Built rapport and managed resources among other chiefs to coordinate chief executive’s business activities and catering needs.

Prepared and submitted chief executives’ business expenses using company-proprietary software system and track reimbursements to reconcile monthly Visa statements.

Executive Assistant to the President and Chief Operating Officer, CACI, Arlington, VA 5/2018 – 3/2019

Managed chief executives’ complex daily calendar activities via Microsoft Outlook including meeting times and travel commitments to minimize conflicts and optimize productive time in conjunction with other chief executives’ schedules across several local offices.

Proactively initiated travel plans based upon anticipated needs including air travel, lodging and car service, with the flexibility to manage last-minute unforeseen issues and re-prioritize accordingly.

Organized VIP dinners and meetings throughout the local area at top-tier venues, issued invitations and tracked responses for complete oversight on attendance and ensured a smooth and successful outcome.

Built rapport and managed resources among counterparts across locations to coordinate chief executive’s business activities, customer site visits, and catering needs; submitted appropriate paperwork for briefings at the Pentagon and several other local military installations.

Prepared and submitted chief executives’ business expenses using company-proprietary software system and tracked reimbursements to reconcile monthly Visa statements.

Executive Assistant to the CEO, MAXIMUS, Reston, VA 8/2013 – 5/2018

Provided a full range of support services to the CEO to include calendar / schedule management, travel arrangements, operations, growth, and effectiveness of the office.

Monitored and managed Outlook Inbox; responded / disseminated emails and flagged for follow up. Composed, proofed and prepared all personal and business correspondence.

Managed CEO’s complex daily calendar activities via Microsoft Outlook including meeting times and travel commitments to minimize conflicts and optimize productive time.

Anticipated, prioritized and prepared CEO for domestic / international travel, meetings and presentations. Scheduled, booked and tracked ever-changing domestic and international business and personal air travel including expenses for CEO and family for reimbursement to MMS; reconciled CEO monthly corporate AmEx statements; prepared and submitted CEO expense reports via Deltek, including downloading and capturing monthly recurring expenses (cell phone, parking, tolls).

Managed deadlines for Board of Director book input; prepared / proofed / finalized quarterly Board of Director books and uploaded to SharePoint for distribution.

Reconciled monthly PCard statements; coded purchases and appropriately split via project code; prepared check requests and processed invoices for vendor payment.

Served as liaison between IT and executives for all Apple device issues, including Mac computers; assisted in troubleshooting, engaging further assistance when needed.

Initiated and coordinated complex Cisco telepresence meetings across the company and served as point of contact for troubleshooting.

Maintained strict confidentiality with sensitive information, financial documents, records, personnel, and personal matters.

Executive Assistant to the President & CEO, Sotera Defense Solutions, Herndon, VA 4/2012 – 8/2013

Provided confidential C-level support to the President & CEO / Chairman of the Board of Directors; demonstrating a high level of initiative, confidentiality and independence. Served as liaison; established and maintained effective working relationships with all C-suite executives.

Executive calendar management including appointments, internal and external customer meetings, conference calls and speaking engagements for both business and personal life; travel and participation in annual, monthly and quarterly meetings, retreats and conferences for twelve separate and distinct Boards of Directors on which the CEO held positions, ranging from Chairman to Trustee.

Coordinated meetings and events including venue selection, catering, logistics and material preparation, including detailed agendas and complex PowerPoint presentations.

Booked all travel to include first class airline reservations, car services and hotel reservations for business and personal travel including family members.

Prepared, processed and tracked business and personal expense reports, sometimes reconciling across the two; reviewed and approved all direct expense reports reflecting supporting documents and budget code indexes. Reconciled corporate credit card statements and managed online account access.

Coordinated, scheduled and planned quarterly Board of Directors meetings with Shareholder counterpart, including venue selection, room reservations and menu selections for group dinners.

Liaised with all Board members on a frequent basis to arrange logistics, travel arrangements, private office space, key fob access, ground transportation and expense submission on their behalf in relation to quarterly Board meetings and random site visits.

Maintained organization charts; prepared confidential reports, charts, and tables regarding operations, staffing changes.

Improved quality results by studying, evaluating, and re-designing processes and implementing changes. Proofread and edited speeches, white papers and all employee emails for typos, grammatical flow, semantics and consistency.

Continually updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.

Executive Assistant to the Vice President, DRS Technologies, Herndon, VA 3/2009 – 2/2012

Provided executive-level administrative support to the Vice President of Maritime & Security Solutions (M&SS) including ten direct reports and the Vice President of Business Development. Liaison among all impacted departments to ensure proper communications and reporting practices.

Monitored Vice President’s incoming email correspondence; determined proper disposition, composed appropriate replies and flagged for follow up. In VP’s frequent absence from office, effectively prioritized workload and proactively initiated decisions.

Managed executives’ complex daily calendar activities via Microsoft Outlook including daily meetings and arranged complicated domestic and international travel, including delivery of passport and visa application processing requirements; prepared, processed and tracked executive’s expense reports and reviewed and approved all direct expense reports reflecting supporting documents and budget code indexes using Deltek Time & Expense.

Initiated and managed purchase requisitions using Deltek CostPoint for capital expenditures, as well as all office and kitchen supplies.

Researched and reconciled all company mobile device account transactions to resolve discrepancies on a monthly basis; original reconciliation resulted in a 75% reduction in overall cost and a 50% reduction in overhead dollars spent.

Developed, administered and maintained Line of Business (LOB) SharePoint site to provide central area access and repository of files and databases by multiple LOB sites, as well as customer-specific, restricted-access sub sites; managed user access and permissions and maintained document integrity.

Created and published templates using styles and protected fill-in forms to maintain integrity, extract critical data and improve readability and efficiency in reporting, allowing managers to maximize time spent in direct support of their programs.

Created, edited and distributed complex PowerPoint presentations that conformed to and maintained template integrity; compiled, edited, and formatted weekly department reports and monthly program management review (PMR) charts, organizational charts, quarterly goal charts and financial spreadsheets.

Processed new hire orientation, facilitated background investigations and reference checks, coordinated training for employees and updated employee handbook, and policies and procedure documents.

Proactively managed and updated company pipeline (GovWIN) as official Data Steward; tracked, verified and maintained database integrity; generated reports and exported template-driven fields into cohesive PowerPoint presentations for gate reviews.

Assisted IT with basic troubleshooting of hardware and software issues; concluded and proposed recommendations for improved efficiency in processes and system controls.

Accomplishments

Developed a New Employee Handbook, tailored for both managers and subordinates in answer to new hire feedback; reviewed and trained all management-level new hires.

Coordinated and hosted CMMI training for all PMs, across divisions; created all binders, burned all CDs, formatted, edited and corrected all typos in >50% of the CMMI Auditor’s multiple PowerPoint presentations.

Aggressively worked with Facility Security Officer to bring LOB up to 100% compliance on corporate-mandated Proxy-SSA security refresher training and subsequent sign-off forms.

Executive Assistant to the President, XO Communications, Inc. (Business Services), Herndon, VA 1/2007–2/2009

Supported the President of Business Services and the Vice President of Customer Management.

Executive Assistant to the Senior Vice President of Corporate Development and Strategy

Supported the Senior Vice President of Corporate Development and Strategy, Vice President of Mergers and Acquisitions, and direct reports.

Managed executives’ complex daily calendar activities via Outlook including meeting times, speaking engagements and travel commitments.

Arranged complicated domestic/international travel, including the management of passport and visa application processing requirements; prepared, processed and tracked expense reports; initiated, managed and approved purchase orders and check requests for capital expenditures.

Initiated all internal and external client meetings on behalf of President and Vice President; set up and monitored large volume conference calls and WebEx sessions to facilitate collaboration on documents, database development and product solutions.

Coordinated and provided offsite leadership meeting support including vendor solicitation and venue selection; prepared and presented comparisons on costs, risks and benefits.

Administered and managed users and documents on business unit SharePoint site; collaborated with senior leadership team to populate and upload weekly Excel formula-driven forecast report on SharePoint site.

Approved all direct expense reports, travel and BlackBerry requests for 2,000+ employees under President's signature.

Executive Assistant to the President, BAE Systems National Security Solutions, Reston, VA 8/2004–1/2007

By request of President and West coast assistant, selected to support the President and the Vice President of Strategic Development, in addition to NSS Contracts and East Coast Business Development.

Executive Assistant to Contracts VP and East Coast Business Development

Provided daily administrative support to the Contracts Vice President and Business Unit department staff; as well as, all of the East Coast Business Development Directors.

Direct and coordinated assistance with West Coast office of a highly confidential nature in support of the President and his executive staff; received Outstanding Achievement Award in recognition of efforts.

Prioritized the daily activities of the President; set up and maintained a "tickler system;" composed and edited correspondence on behalf of the President; greeted and escorted all visitors.

Coordinated, scheduled and maintained executives’ Outlook calendars including meetings, appointments, and domestic and international travel arrangements.

Initiated, coordinated and provided onsite meeting support for high-level customers, including working with Security to process foreign visitors.

Prepared, submitted and tracked expense reports for the Vice President and site staff; developed an easy to use tracking system that reduced the time required for execution.

Sought out by the entire division to develop and execute graphic presentations due to proven design capabilities and flawless execution of content layout.

Designed, created, and maintained MS Access / Oracle databases to track, query, and report information; as part of the Oracle contracts transition, ensured key components and related searching mechanisms were included in new system.

Developed, administered and maintained SharePoint site to provide central area access and repository of files and databases by multiple sites; managed user access and privileges and maintained document integrity.

Compiled, edited, and formatted weekly department reports and monthly (IMR) management review charts; created templates to improve readability and extract critical data.

Established and maintained comprehensive electronic and hardcopy files of incoming and outgoing correspondence and legal documents

including NDAs/PIAs, Teaming and Organizational Conflict of Interest agreements.

TECHNICAL SKILLS / KNOWLEDGE

Operating systems/platforms

Software applications

Mac / PC

High Sierra, Windows 10

Collaboration / Communication Platforms and Software

Microsoft Outlook / Exchange MS SharePoint

MS Teams Skype for Business

Cisco Telepresence ReadyTalk

Dropbox Google Drive

Lotus Notes WebEx

Web-Based Applications / Web Portals

MS Office 365 AmEx Travel

BuySite Concur

Deltek / CostPoint govWIN

Adobe

Illustrator, PhotoShop, InDesign, PageMaker, Acrobat

CorelDraw WordPerfect

Macromedia Freehand

Microsoft Office

Outlook, Word, PowerPoint, Excel, Access

Microsoft Publisher

Microsoft Visio

QuarkXPress

Databases

Lotus Notes Oracle-based

MS Access ADP

Various text and graphic scanning software

EDUCATION / CERTIFICATIONS

Notary Public (since 2006)

Microsoft Office 2007 Specialist (MOS) Master certification

Exams completed by December 2020

Northern Virginia Community College, US-Virginia-Sterling

Business Administration, Associate in Science (2020)

Virginia Tech University, US-Virginia-Blacksburg

College Coursework: Accounting; Information Systems; Economics; Business Statistics; Applied Calculus; 92 credit hours

PROFESSIONAL AFFILIATIONS

International Association of Administrative Professionals (IAAP) / American Society of Administrative Professionals (ASAP)

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