Previous Vacation Guide - quick learner, highly adaptable, motivated

Stephanie Mitchell

**** *** ***** *****, ************, IN 46241

Cell: 317-***-****

adlcsy@r.postjobfree.com

OBJECTIVE

Obtain a position where my work ethic, organization, drive, and prior work experience will prove to be valuable assets to your company.

EDUCATION

IUPUI – Indiana School of Massage

Indianapolis, Indiana

Certification in Massage Therapy

August 2005 – June 2006

Ben Davis High School

Indianapolis, Indiana

Core 40 Diploma

August 2000 – May 2003

WORK EXPERIENCE

RCI Timeshare Exchange

Indianapolis, Indiana

September 2019 – February 2021

Vacation Guide

Responsibilities : Excellent customer service to members while selling products & services; Ability to meet individual, team, and departmental goals; Strong communication and problem solving skills when handling issues that may arise with members’ accounts; Confirming vacations, renewing memberships, and offering additional products such as travel protection to members; Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; Conduct searches to find needed info, using such sources as the Internet; Provides other options when members’ vacation needs can’t be met based on inventory. Lyft

Indianapolis, Indiana

November 2018 – September 2019

Driver (Self-employed)

Responsibilities : Greet riders; Verify identity and destination of rider; Address any questions clients may have; Handle/help resolve customer complaints; Handle irate/drunk passengers and address their complaints or issues until the ride is completely over; Multi-tasking by being able to provide both customer service while navigating to unfamiliar areas of the city/state using a GPS in heavy traffic, night, and/or bad weather; responsible for finding/returning any belonging found or reported lost by customers; Operated as an independent contractor for Lyft, transporting over 430 customers a total of 5000 miles without a single accident or serious customer complaint – as well as maintaining an above average rating of 4.97 out of 5.00.

Moondragon Studios

Indianapolis, Indiana

June 2014 – Present

Artist (Self-employed)

Responsibilities : Creating original drawings/paintings; Ordering prints of original drawings/paintings; Advertising via social media; Reviewing available items on hand and setting price to sell; Labelling products with price tags; Researching and planning dates for future conventions to work as a vendor; etc. Predictive Biosciences/Miraca Life Sciences

Cleveland, Ohio

May 2012 – June 2014

Accessioner

Responsibilities : Organizing bags of specimens and scanning in their tracking numbers to verify their arrival to the clients; Arranging PC Cytology slides out onto trays with requisitions and specimens; Data entry of patient information; Labeling slides, specimen containers, requisitions, etc.; Reviewing orders to check if information on requisition is correct; Reporting errors made by the client so that they are resolved; etc.

Productivity : I accessioned 6 cases per hour. In a month, I was able to produce 787 cases entered with an error percentage of 0.13%.

Safeguard Properties, LLC

Valley View, Ohio

August 2010 – April 2012

Property & Preservation Specialist

Responsibilities : Completing updates and billing client/contractor invoices per the investor/insurer guidelines; reviewing loan histories; reporting unreported or missed damages; review work order photos to verify contractor work was completed correctly and no new issues/damages are present; creating new orders for contractors to return to complete additional work; review orders to check if property is in convey condition; etc.

Ben Davis High School

Indianapolis, Indiana

August 2003 – August 2010

Lifeskills Paraprofessional

Responsibilities : Assisting teacher with lessons/assignments in a classroom setting; job coaching students one-on-one at various job sites; assisting/teaching basic life skills to severe/moderate/mildly handicapped students; assisting/teaching students social skills; assisting/teaching all art projects; etc.

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