Daniel T. Mitchell

*** ******* ***, *******, ** 39110 601-***-**** adlcpa@r.postjobfree.com

Motivated, ambitious, and experienced I.T. professional with skills in Windows Server OS, SQL Server, Exchange, Active Directory, DNS/DHCP, SAN Storage, and VMware

EXPERIENCE

Blue Cross & Blue Shield of Mississippi Flowood, MS

Senior Server Engineer December 2018 – Present

Server Engineer II April 2015 – December 2018

Manage and maintain corporate SQL environment to include all standalone and clustered servers/instances across many versions of SQL Server(SQL Server 2008, 2012, 2014, 2016)

Implemented and maintain patch policy for all corporate systems(servers and workstations) across multiple OS’s(Windows, Linux, Mac OS X)

Serve as backup engineer for corporate Microsoft Exchange environment

Serve as lead server engineer on numerous projects and corporate initiatives by seeing all processes through from conception to completion

Assist in maintaining Active Directory environment and structure via creation and evaluation of Group Policies(GPOs)

Assist in the planning, execution and evaluation of Business/Disaster Recovery tests

Serve as liaison between Server Engineer and Information Security groups

Responsible for maintaining all Policies & Procedures(P&Ps) related to the Server Engineering team

Handle requests from both internal and external auditors(SOC 1, SOC 2, HITRUST, OIG)

Conduct research related to technology trends and lead in proof-of-concepts(POCs) of prospective solutions

Provide support to other personnel within the department and division, and respond to critical issues as they occur

As a Senior member of the Server Engineering team, responsible for planning and leading the installation, configuration, and maintenance of all corporate servers, server applications, and storage systems

Manage vendor relationships

L-3 Communications, Vertex Logistics Solutions Division Madison, MS

Computer Systems Analyst 3B November 2011 – April 2015

Served as primary analyst for Active Directory and Exchange Administrator for 4000+

users worldwide in a predominately Windows environment; creating and managing GPOs for the domain as well as evaluating and maintaining IT policies and procedures

Served as primary analyst responsible for all server backups of roughly 90+ servers using

Symantec Netbackup v6.5/v7.1

Maintained roughly 60+ VMs housed across ESX Hosts; monitored and managed

through VMware vSphere

Managed and maintained environment with roughly 60+ terabytes of space across Dell SAN

Storage units

Managed and maintained all patch management for PCs & Servers via Tivoli Endpoint

Manager

Implemented and maintained GOOD for Enterprise secure mobile email for iOS, Android,

& Windows Mobile devices

Managed and maintained Citrix Environment running Citrix Xenapp 6.5 and also

incorporating RSA servers

Served as analyst for managing and maintaining VoIP phone system – ShoreTel

Phone Systems

Handled some networking tasks; cabling, deploying & mounting/racking switches &

routers

City of Jackson, Information Systems Division Jackson, MS

Business Systems Analyst I June 2010 – November 2011

Served as the primary/lead analyst for server administration as well as monitoring,

scheduling, and maintenance of system backups for roughly 65 servers using Symantec NetBackup v5.1/v6.5/v7.1

One of the primary analysts for P2V migration using VMware vSphere Client v. 4.1.0 &

Citrix XenCenter v5.6.0

Implemented the City of Jackson’s 311(Non-emergency action line) and served as the

primary/lead analyst for server infrastructure and served as the secondary analyst on the application implementation portion

Trustmark National Bank Jackson, MS

Applications/User Support Analyst I April 2009 – May 2010

Provided Level 1 support via the Help Desk for all application and hardware issues

Provided a central point for all employees to call for reporting problems with 3270

mainframe(IBM O/S) applications and hardware, PC based applications and hardware, data and voice communications, and security systems

Assisted the Senior Analysts and Systems Administrators with testing, documentation and

other aspects of mainframe, network, and PC based conversations

SKILLS

Windows Server 2003/2008/2012/2016/2019, SQL Server 2005/2008/2012/2014/2016, VMware v 4/5/6,

BigFix, SCCM, Exchange 2003/2010/2013, Windows OS(7/10), Microsoft Office 2007/2010/2013/2016,

Active Directory, DNS/DHCP, Microsoft File Server Clustering, Cisco AnyConnect VPN, BMC

Remedy, Java, C, UNIX, HTML, XML, RedHat Linux 5/6/7, NetBeans,Eclipse, RedHat,Socket

Programming, Lotus Suite Software, Lotus Notes 6.5 & 8.5, Remote Administrator, RAdmin 3.1, Heat,

PHP, OOP, Goverlan, Symantec NetBackup v5.1, 6.5 & 7.1, Marathon, Citrix XenCenter, Citrix Xenapp

6, NCIC(Certified Administrator), CA Spectrum Network Monitoring System, RSA, CheckPoint

Endpoint Security & VPN, ShoreTel VoIP Phone Systems, Tivoli Endpoint Manager, CISCO Switching

& Routing, HP Switching & Routing

EDUCATION

Jackson State University Jackson, MS

Bachelor of Science, Computer Science May 2008

References upon Request

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