Social Media Executive Assistant
Resume:
E D U C A T I O N / C E R T I F I C A T I O N S
Graduate of Bachelor of Science in Applied Biology, Majored in Plant Pathology -Bicol University - CAF
TRAIN THE TRAINER for Global CALL CENTER PROGRAM ( T3) Sub and Professional Career Service 1st take Passer Front Office Services National Competency
• Project Management / Business Support •
S H E R Y L B R O B I O
• +639********* • *************@*****.*** • Skype:prettymax1 S K I L L S
Project or Team Management
Experienced Professional English
Communication Excellence/ Voice &
Accent Trainer
Results-oriented
Content Creator
Excellent verbal and written
communication skills
Fast Pace Working
Resourceful
Multitasking
Technologically savvy
Positive attitude
Digital literacy
Website creation and content
Transcriber
Customer Service
Social Media Marketing
Rapid Skill Learning
Extensive Organizational Skills
Fast Typist ( 83 WPM)
Time management skills
Written and Designed business
plan, manuals, modules, and
strategies for Business
Entrepreneurs and Training
programs.
WordPress Site Builder
Willingness to learn
MS Office & GSuite
Resilience
• +639********* • *************@*****.*** • Skype:prettymax1 Business Support
Max Wooten +1-580-***-****
www.okdrainman.com Northwest Oklahoma
www.easychangeyardhydrant.com
October 2015 – March 2021
Daily Facebook Paid Campaigns
Research
Wordpress Site Builder & Content Manager
Affiliate Marketing Manager
Setting appointments and Reviewing Customer Feedback Google Adwords
Business Support
TLE Enterprises
Emile Nols +32-499****** Antwerp Belgium
September 2016 – December 2019
Building of eCommerce Website ( online store)
Facebook Ads Campaigns
Capturing movement of large amount of cryptocurrencies Transcription
Business Support and Executive Assistant to the CEO PTO Ltd. London,
UK www.privatetuitiononline.com
Fadoua Saadi
Nov 2014 - July 2015
Project Management ( Basecamp)
Article Submission for the website's blog
Calendar Management
Research
W O R K E X P E R I E N C E
• +639********* • *************@*****.*** • Skype:prettymax1 Call Center Trainer
Southern Luzon Technological College Foundation Inc. BPO Incubation Center, Legaspi City, Albay
September 2011 to 2012
2013-2015
2018-2020 ( Project Based)
Communication Excellence Trainer that handles advanced call center training aiming to optimize agent’s skills to produce quality call center trainees that will be ready for employment in the BPO industry. Voice and Accent Communication Excellence Trainer
Sutherland Global Services Pili, Camarines Sur Philippines 2012-2013
Communication Excellence Trainer for H&R Block and Intuit accounts Handles “ Near Hire Training” that is divided into 2 sections : Developing Fundamental Communication Skills Developing Customer Service Skills and Focusing on the American Consumer
Operations Manager/Owner
SBC OUTSOURCING Tabaco City Philippines
2007 to 2009
Online Advertising Project/Contracts,
Telemarketing & Customer Service Services for US clients Researcher
Bicol University College of Agriculture and Forestry Guinobatan, Albay Philippines Extension Office
June 2002 to January 2006
Conducted survey and research on buffer-zone communities of Mt.Masaraga Philippines for the study of their gender-based activities W O R K E X P E R I E N C E
• +639********* • *************@*****.*** • Skype:prettymax1 Virtual Assistant
Appointment Setter
Mr.Ruben Marcell Las Vegas, USA
Jan 2008 to June 2011
Researcher
Online Advertiser ( Craigslist)
Customer Service Rep
Web Content Editor
www.fitness.com
FITNESS MANAGEMENT LTD
Sean Glendinning +49 250-763
5850 HRB 67098
Jan 2007 to Jan 2009
Web content management
Virtual Assistant
Mr. Donovan Glass Utah USA
Year 2006 to Year 2009
Nov 2014 - July 2015
Online directory link submissions
E-book editing
Web content Editing
Business Support Manager
for Mr. Jonathan Nice
Orlando CA USA +1-321-***-****
*******@*****.***
March 2008 to Oct 2013
2018-2020 ( Project based)
Managing Philippine Team for
Customer Service
& Online Marketing
W O R K E X P E R I E N C E
Customer Service/Tech Support
Convergys Corp. UPScience Technohub
QuezonCity Philippines
March 2009 to September 2011
Customer Service Associate for
GEMoney Technical Support
Representative for AT&T Uverse
Telemarketer and Home-based
Manager for Virtual Telemarketers in
the Philippines
Mr. Oscar Alvarez
as well as Managing Virtual
Telemarketers from the Philippines
doing the same task
*******@**********.***
April 2007 to November 2008
Handling outbound calls to the US
generating leads and sales
Virtual Assistant/ Transcriptionist
Mr.Mike Santos
*******@*****.***
June 2002 - July 2007
Transcribing Audio Files and Editing
Transcribed Notes from Workers in
Africa
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