Garden Centre Manager
Resume:
Stephen Gregoire
Thunder Bay, ON P7A7T3
**********@*****.***
PROFILE SUMMARY
Experience working in an office environment; Typing, filing, and email
Experience with Microsoft word, PowerPoint, and Excel certificate
Interpersonal and professional with clients, families, and community
Ability to work independently with little to no supervision, as well as a team
Capable, hardworking; a reliable self-starter; can be counted on to complete tasks
Excellent communication skills and customer service skills
WHMIS, AODA, and workplace health and safety awareness 4 step certificate
Soft Skills Solutions Certificate-What Employers Want
RELEVANT SKILLS AND EXPERIENCE
Communication
Exceptional listening skills
Follow directions and accurately communicate with other departments
Provided friendly and responsive service to customers
Proficient in communicating through phone calls, emails, social media and in person
Customer Service
Work with all individuals in a respectful and professional manner
Maintain a high standard of service always
Consistently achieved high standards of service and quality
Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service
EMPLOYMENT HISTORY
Garden Centre Management
Canadian Tire, Thunder Bay, ON 2014- 2018
accountable to Store Manager, maintaining $250, 000 inventory
developed and implementing my own standards and technique with plant care
trained staff for a variety of tasks as required
Advised customers after listening to a variety of questions about products, best landscape and growing practices per variety plant, shrub, or tree
Confirming shipping received by product species and signed shipping invoices accordingly
Maintaining climate conditions inside 7000 sq. ft Green House
EMPLOYMENT HISTORY CONTINUED
Sales/Delivery
The chronical Journal, Thunder Bay, ON 2011- 2013
Providing new and existing customers about offers and promotions
Recruiting subscribers
Accepting customer feedback for the Chronical Journal
Responsible for deliveries on time
EDUCATION
Diploma/ Negahneewin College of Academic Upgrading, Thunder Bay 2007-2016
Environmental Technician Program, Confederation Collage, Thunder Bay 2013- Present
CERTIFICATES AND TRAINING
WHMIS 2021
Accessibility Ontario Disability Act 2021
Health and Safety Awareness 4 step 2021
Soft Skills Solutions – What Employers Want Certificate 2020
oWorkplace Communications
oTeamwork
oPersonal Management
oProblem Solving & Critical Thinking
oProfessional & Skills Development
*REFERENCES AVAILABLE UPON REQUEST
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