Vennela

C: +1-312-***-****

Email: adlcnw@r.postjobfree.com

SUMMARY:

Around 6 years of professional experience in Software Development with strong technical skills including 4+ years of extensive experience in Salesforce.com and Force.com platform both as a developer and an administrator and 1 year of experience in Java J2EE Application Development.

Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Having knowledge on Salesforce 1 Mobile Application, Apttus CPQ, Data Extraction tools, and Data migration tools.

Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.

Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context Aware as per business requirement.

Experienced in Service Cloud, Sales cloud, Chatter & App - exchange applications.

Expertise in Visual Force, APEX Database, APEX Triggers and APEX Testing. Designed Visual Force pages with custom controllers and controller extensions to build custom user interfaces for mobile and web apps.

Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.

Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex and scheduling jobs using apex scheduler.

Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.

Experience in integrating external web systems with salesforce using REST and SOAP web services.

Experienced in improving application performance by reducing retrieval times using Org and session cache

Experienced in deployments of Apex and VF pages across DEV, Test and Production instances.

Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.

Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.

Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.

Effective work of Data Migration using Import/Export wizard and Apex Data Loader for bulk import or export of data from Salesforce.com objects.

Created workflow rules that defined related tasks, email alerts, and field updates. Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals.

Hands-on development of Salesforce Commerce Cloud including integrations with external systems.

Experienced in Customizing records with Approvals, Automating Business Processes with process Builder and Delayed actions with workflow by collecting data from users and operating on it.

Developed Reports, Dashboards and Approvals to continuously monitor data quality and integrity. Expertise in Reporting Customizing the Dashboard and Scheduling Dashboard Refreshing.

Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object level security, field level security, record level security and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.

Experienced in all phases of Software Development Life Cycle (SDLC), quality management systems and project life cycle processes.

Certifications:

Salesforce.com Certified Platform Developer I.

Skills Acquired:

Salesforce: Salesforce CRM, Lightning Application, Apex Custom Controllers, Apex Classes, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL, Workflow and Approvals, Reports and Dashboards.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Import Wizard, Force.com Excel Connector, Force.com Platform (Sandbox and Production)

Other CRM: Apttus, CPQ

Integrating Tools: Apex Data Loader, Import Wizard, Data Export, Mass Delete

Languages: Apex, Java, C, C++, SQL, SOQL, SOSL.

J2EE Technologies: JAVA 1.X, Servlets, JSP, JSTL, JDBC, Struts1.2/2.0, Tiles, Spring, EJB, Web Services, Log4j.

Web Technologies: HTML, XML, CSS, Java Script, JSP WSDL, SOAP API, REST API

Databases: SQL Server, My SQL, MS Access, DB2

Professional Experience:

Client: Telular Corporation, Chicago, Illinois Jan 2020 – Till Date

Role: Salesforce Developer/Admin

Responsibilities:

Experienced in performing the roles of Salesforce.com Admin and Developer in the organization.

Gathered and documented the requirements by interacting with different business teams.

Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend, Visualforce pages and Salesforce Lightning Experience as user interface.

Used sales cloud to Maintain Leads, contacts, and opportunities.

Worked with internal and external project teams to help define, build, and support ecommerce websites that work seamlessly across different devices and browsers.

Participated in software design, development, and implementation using Salesforce Commerce Cloud.

Configure and customize B2B Commerce solutions as required for meeting business needs.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders.

To assist managers to better utilize Sales force as a sales tool and configured various Reports and for different user Profiles based on the need in the organization.

Used Salesforce.com developer toolkit including Apex Classes, Controllers and Triggers, Force.com IDE, Migration Tool, Web Services API.

Developed various Visualforce pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the Visual pages.

Implemented new buttons and actions for Lightning components. Involved in creating and debugging lightning components, building with Lightning App Builder and Visualforce with the new Lightning Design System.

Developed re-usable UI components with the Salesforce Lightning Component Framework.

Used Force.com platform for developing feature rich and user-friendly Visual force pages for enhancing Salesforce UI.

Created lightning actions, lightning apps and more than 30 components using Salesforce lightning framework.

Used the Aura framework and Salesforce lightning Design System (SLDS).

Worked with admin team to create profiles and implemented Object and field level security to hide critical information on the profile users.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Hands on experience on using languages like HTML, DHTML, HTML5 in attaching page content like data, images.

Environment: SalesForce.com CRM Application Platform, Sales cloud, Commerce Cloud, Apex Language, Visual Force, Lightning Compatible Visualforce pages, Lightning components, HTML, JavaScript, Custom Objects, Tabs, Workflows, Email Alerts, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Client: H&R Block, Kansas City, MO Sep 2017 – July 2019

Role: Salesforce Developer/Admin

Responsibilities:

Worked with Business System Analyst to provide recommendation and designed the Best Solutions for implementing new business ideas.

Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Experience in aura framework, Lightning Components and Salesforce Lightning Design System (SLDS).

Created many Lightning Components and server-side controllers to meet the business requirements.

Experienced in migrating the standard and custom objects in standard experience to lightning experience.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API's and displayed them on to the component.

Development, implementation and update focusing on Sales cloud and Service cloud.

Developed SharePoint site with number of pages and integrated with salesforce.

Developed various Custom Objects, Tabs, validation rules, Components.

Developed and deployed workflows and approval processes for custom objects for different request types as per the requirement.

Enhanced Apex Class and Visual Force Page to create a custom Related List, showing activities for selected contacts or clients.

Managed ongoing support requests and Administrative needs of users.

Performed administrative tasks such as managing Accounts, Contacts and Cases, setting Workflows and Approval Process for approving new accounts and another business process.

Worked on Salesforce.com Standard Objects such as Accounts, Contacts, Opportunities, Campaigns, Cases and Solutions

Administered, Configured and maintained Salesforce.com application User Profiles, Roles, Assigning Permissions, Generating Security Tokens, Validation Rule and Upgrade Installation.

Created and maintained Reports and Dashboards to provide fast access to key business metrics.

Customized Salesforce.com User Profiles by setting Standard and Custom objects layouts, Custom App, Field-level Security, Permission Sets for client services and marketing.

Customized Chatter objects and tabs to view progress and discussion on business process.

Implementation of Apex Triggers, Apex Class for automation of the business process on Account, Contact, Opportunity and Custom Objects.

Implementation of Batch Classes, Scheduled Classes as part of the Business Requirement.

Wrote an Apex Trigger on Contact for cross-object field update for reporting purposes.

Integrated Salesforce.com with external systems like Oracle and SAP using SOAP API and REST API.

Visual Force Pages using Standard Controllers, Custom Controllers, Extension Controllers & Web Services API. Creating new User Interface using JavaScript, HTML and CSS in Visual Force Pages.

Created Page Layouts to organize Fields, Custom Links, Related Lists & other Components on Record Pages.

As an Administrator implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields and defined Field Dependencies for Custom Picklist Fields.

Case Management by Configuring Email-to-Case for the end user to submit a case through Outlook.

Created and configured Email templates which were used by PCS Central users for approval processes and other field updates.

Used SOQL & SOSL for data manipulation needs of the application using platform database objects.

Worked on different Sandboxes for development & testing; Involved in migrating the code to production instance in instalments using Change Set.

Involved in Test configuration Apttus within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.

Configured Chatter to track emails from Outlook to Salesforce by following a user.

Responsible for weekly and monthly Data Export, updates and backup for the organization.

Used Apex Data Loader to Insert, Update and Import data from Microsoft Excel into Salesforce.com.

Environment: Salesforce.com, Apex Classes, Controllers, Triggers, Visual force, Force.com, Dashboards, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Data Loader, Java Ant, Custom Reports, Oracle, Windows.

Client: 4sight Solutions Private Limited, India June 2016 – Aug 2017

Role: Salesforce Developer/Admin

Responsibilities:

Interacted with users to understand complex business requirements and documented the requirements.

Experienced in Designing, Developing and Data Modeling of the application and ensured that they are within the Salesforce Governor Limits.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Designed and developed Visual Force pages based on the business requirements.

Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.

Developed integrations to Integrate Data from Salesforce.com using SFDC APIs.

Developed SOQL query to pull data from salesforce.com instance to Right90 application. The process is set to run by default every 20 min and pull information that is changed since last successful sync run.

Deploy using Force.com IDE tool, Changesets & Eclipse for the sandbox to production environments.

Created productive documents which will be used by rest of the team to have a better understanding of the related system; Salesforce.com CRM.

As a part of Administrative tasks, Created custom objects, custom Fields, Validation Rules and Formula Fields. Wrote scripts to load Forecast Data fromSalesforce.com.

Created Visualforce pages, Apex Triggers, Apex Classes, Test Methods and Workflows.

Worked on Salesforce.com Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management, Lead Management and the Configure/Price/Quote (CPQ) processes.

Analyzed Integration flow and helped developers in implementing Service Max App within the organization.

Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages.

Implemented various advanced fields like Picklist Fields, Master-Detail Fields, Custom Formula Fields, and defined Field Dependencies for custom Picklist fields.

Wrote Case Escalation Rules to escalate cases depending on timeframe and difficulty of case issues.

Environment: Salesforce.com, Force.com, Data Loader, Controllers, Visual force, Informatica, Sales Cloud, Service Cloud, Data Migration, SOQL, Apex Classes, SOSL, Workflow & Approvals, Triggers, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Client: Sky Bridge Global Pvt. Ltd, India Feb 2015 - March 2016

Role: Programmer Analyst

Responsibilities:

Involved in analysis and design of the application architecture based on MVC Architecture, used open-source Struts framework and Database with new field updates added to the legacy system.

Wrote and customized several Java Programs for the spend management system at SBI to streamline the process of procurement.

Web Tier was developed by using Struts Frame Work.

Involved in Application development with IDE Tool Eclipse and web server Tomcat.

Designed and developed User Interfaces, Menus using HTML, CSS, DHTML, JSP, JavaScript and client-side & server-side validations.

JavaBeans have been developed for using them among various modules of the application.

Created front-end screens for the module by using JSP’s.

Used PL/SQL, Stored Procedures and table level and system level triggers for handling database processing and for generating analysis reports from MS SQL Server.

Involved in writing XML parser handlers for parsing XML files and filling JavaBean Objects.

Used SVN for Source Control and Version Management.

Involved in Module and Unit Level Testing with JUnit, Participated in database tuning.

Environment: Java/J2EE, J2SE, Struts 1.1, XML, DOM, SOAP, Eclipse, SVN, WebLogic 8.1, Tomcat, MS SQL Server, PL/SQL, Ant, JUnit, UNIX.

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