Veronica Gentle, LCSW

** ********** **. **** ******, OR 97035

(503) 871- 9115

adlc36@r.postjobfree.com

SUMMARY

Energetic and skilled professional in the mental health field with over 20 years of comprehensive experience that includes management, supervision, and clinical services. Recognized for leadership, collaboration, and innovative thinking.

EDUCATION and TRAINING

• Hunter College New York, NY

BA Psychology 1990 - 1992

• New York University New York, NY

Masters Clinical Social Work 1993- 1995

• Institute for Contemporary Psychotherapy New York, NY Post- graduate training 1995- 1996

• Leadership Academy, Oregon Department of Human Services 2010

PROFESSIONAL SKILLS

• Trauma- informed care and person- centered, evidence- based treatment approaches.

• Clinical supervision and training

• Project development, implementation, and management

• Utilization review and management

• Compliance review and reporting

• Program development and quality improvement.

COMMUNITY INVOLVEMENT

• Previously sat on the Social Services Advisory Board for the city of Salem.

• Former Commissioner for Human Rights and Relations for the city of Salem.

EMPOYMENT

• Oregon State Hospital Salem, OR

Psychiatric Social Worker August 2018- Present

Conduct biopsychosocial assessments, participate in interdisciplinary treatment team Planning, work collaboratively with community mental health programs to facilitate Discharges.

• Cascadia Whole Healthcare Portland, OR

Program Manager July 2016- August 2018

Coordinated residential and outpatient mental health services. Hired, trained, and supervised staff. Managed and reported on program budgets. Conducted quality assurance and improvement activities. Developed and maintained relations with community partners.

• Acumentra Health Portland, OR

Review Manager September 2011- June 2016

Managed utilization of intensive residential treatment facilities for youth. Compiled quality data into quarterly and annual reports. Managed audit and quality review activities throughout Oregon and Washington states. Conducted eligibility reviews for a Medicaid funded mental health benefit. Reviewed and reported on Coordinated Care Organization compliance with Federal and State regulations. Hired, trained, and provided supervision to review staff.

• State of Oregon: Oregon Health Authority Salem, OR Adult Medicaid Coordinator June 2008- September 2011 Applied federal guidelines, Oregon Administrative Rules, and Oregon Revised Statutes to the development of policies related to mental health services. Developed and facilitated statewide training for mental health providers. Authorized mental health services. Collaborated with other state agencies to fund services for individuals with complex needs. Collaborated on the implementation of a statewide reimbursement system and a newly authorized mental health benefit.

• State of Oregon: Department of Human Services Salem, OR Outreach Specialist December 2004- June 2008

Collaborated with State Hospital staff and community partners to facilitate complex discharges. Managed utilization and authorized placements in residential programs. Provided clinical consultation for newly developed residential programs.

• Oregon State Hospital Salem, OR

Psychiatric Social Worker May 2004- December 2004 Conducted biopsychosocial assessments, participated in interdisciplinary treatment care planning, facilitated therapy groups, and coordinated discharges.

• San Fernando Valley Community Mental Health: Cornerstone Van Nuys, CA Team Leader September 2001- Februaru 2004

Provided clinical supervision to social service staff, developed and implemented clinical programming, and provided direct clinical services.

• Urban Pathways New York, NY

Assistant Director of Social Services/

Director of social services September 1996- September 2000 Provided clinical supervision to social service staff, developed and facilitated an intra- agency vocational program, managed budgets related to clinical programming, and provided direct clinical services.

References Available Upon Request

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