IT technician

BRYAN CHICA

*****.*****@*******.*** 323-***-**** www.linkedin.com/in/bryan-chica Los Angeles, CA IT professional with 5 years of experience as a communication systems technician. Led a team of 4 technicians in managing the maintenance, inventory, and quality control of over $1.7M worth of communication assets to sustain high operating levels. Highly motivated individual, with a strong work ethic derived from military experience and training. Resilient in tasks that offer resistance. Driven with a positive attitude, outlook on life, and the well-being of others. A transitioning veteran seeking a career switch to the information technology field. Skills and Qualifications include:

Logical Troubleshooting

DNS/DHCP

Cisco Routing & Switching

TCP/IP

Azure

Windows Server

Positive Attitude Lifelong Learner

PROFESSIONAL EXPERIENCE

Microsoft Software and Systems Academy Jan 2021 – Present During a 19-week technical training course developed by Microsoft, focused and studied in Server and Cloud Administration. Gained an understanding of local storage, Hyper-V and virtual machines, disaster recovery, failover clusters, and creating and managing deployment images.

Coursework included: Windows 10, Windows Server 2016, PowerShell, Active Directory

(AD DS, Azure AD), Hyper-V and wired and wireless networks.

Configured, managed Windows Server 2016 on premise, and Azure cloud or in a hybrid combination to meet the technology needs of both large and small organizations.

Deployed Windows Server workloads, virtualization networking, authentication and authorization, cloud models and Azure deployments, monitoring and security.

Currently set to take CompTIA Linux+ and AZ-104 Azure Administration in May 2021. United States Marine Corps Jul 2018 - Present

Communication Maintenance Supervisor

Managed and distributed 1.7 million dollars in various communications property within the organization. Properly equipped Marines and Sailors to efficiently complete daily tasks.

Successfully transformed a previously failed program to earning an overall ‘low risk’ and

‘mission capable’ designation. Earning a ‘noteworthy performance’ recognition by the evaluation team during the unit’s biennial inspection.

Acted as the Senior Advisor to upper level management for all of maintenance production in our section. Briefing on current material readiness and upcoming maintenance concerns

Trained fellow communication technicians on proper operations and maintenance procedures of the communication systems in accordance with USMC approved technical manual which increased readiness.

Assisted with oversight of Key Management Infrastructure. Conducted daily counts of all Controlled Cryptographic Items (CCI), conducted serialized inventory and routine spot checks, maintaining 100% accountability of all CCI at all times, in compliance with National Security Agency standards.

Bryan Chica *****.*****@*******.*** 323-***-**** pg. 2 Communication Systems Technician Sep 2016 – Jul 2018 Responsible for providing troubleshooting, repair, and maintenance of communication systems used by ground forces.

Diagnosed system hardware faults utilizing RF test equipment, electrical schematics, and basic troubleshooting practices to identify degraded components and faulty hardware

Provided clear documentations for tasks completed, resulting in accurate gear readiness statistics and served as reference for recurring problems.

Responsible for building and maintain an offline library for over 100 technical manuals.

Documented all system defects and issues found during routine maintenance checks and operations in USMC regulated logbook.

EDUCATION

Embry-Riddle Aeronautical University, Camp Pendleton, CA Jan 2021 – Present

Currently Enrolled: Bachelor of Science Technology Management; Expected completion 2024

Palomar College, San Marcos, CA Aug 2018 – Dec 2020 Completed the following courses while on Active Duty:

Hardware/Software Fundamentals(A+)

Networking Fundamentals (Network+)

Hacker Prevention/Security (Security+)

Cisco: Introduction to Networks (NetAcad CCNA 1)

Cisco: Switching, Routing, and Wireless Essentials (NetAcad CCNA 2) LICENSES & CERTIFICATIONS

Secret Clearance Feb 2017

Expires Feb 2027

CompTIA Security+ Dec 2020

Expires Dec. 2023

CompTIA Network+ Aug 2020

Expires Dec. 2023

AZ-900 Azure Fundamentals Mar 2021

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