Assistant Front Desk

Megann Reilly Nehring

**** ********* ** *******, ** 30312

919-***-**** *************@*****.***

EDUCATION

Southern Illinois Carbondale, IL Tentative May 2022

Dual Major Masters of Healthcare Administration and Masters of Health Informatics

Methodist University Fayetteville, NC December 2019

Bachelor of Science in Healthcare Administration with minors in Business Administration and Communications

Certifications and Skills: First Aid, CPR, AED, Epic Ambulatory and Beacon Certified, Microsoft Office, Oracle, Relias, Vitals CRM

EXPERIENCE

Arbor Terrace Decatur, GA November 2020 - Present

Memory Care Coordinator

Primary point of contact for COVID-19 vaccination scheduling

Ensures patients and guests are greeted, treated courteously by team members, and directed to the proper area(s)

Answer incoming calls and directing the caller to the proper person, taking messages when appropriate

Ensure all patient records are filed correctly and maintained following HIPPA guidelines

Process mail appropriately

Plan and execute daily activities to keep residents engaged

Assist with scheduling and follow through of Zoom/Facetime calls with family members

Epic Credentialed Trainer Cortland, NY February 2020 – October 2020

Ambulatory and Beacon

Maintained the strictest confidentiality and HIPAA compliance

Assisted in the “Go Live” for Epic as well as Beacon for Guthrie

Trained employees on the Epic system

Worked as a help desk assistant as needed

Worked within Oracle to manage, create and plan classes

Methodist University Residence Life Fayetteville, NC September 2019 - December 2019

Front Desk Assistant

Assisted the residential coordinator with managing special events and workshops

Maintained a clean, inviting, and safe lobby environment within the residence hall

Responsible for checking all guests into the building

Village Family Dental Fayetteville, NC May 2018 - August 2018

Human Resources Intern

Assisted in the opening of the first North Carolina ambulatory surgical center for dental care

Responsible for filing employee documentation and records

Entered all new hire data into the E-Vips database

Coordinated with Credentialing USA to verify all new employees

Requested and obtained credentials for new hires, planned training meetings, and communicated progress to supervisors

Lowes Foods Southport, NC May 2017 - August 2018

Deli Clerk

Maintained sanitation standards in all work areas to ensure the safety of customers and employees

Provided excellent customer service to all guests by answering their questions and assisting with sales

CAMPUS INVOLVEMENT AND COMMUNITY ENGAGEMENT

Alpha Delta Pi Vice President of Event Management, New Member Coordinator

College Panhellenic Council Vice President

Healthcare Administration Club Member

Methodist University Cheer Team Open Co-ed CANAM National Champion 2019

Student Athlete Advisory Committee Member

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