Software Engineer/Operations Manager

Austin Gray

*************@*****.*** • LinkedIn • San Marcos, CA, 92069, US • 760-***-****

Software Engineer

Technology-savvy and quality-focused professional with strong business acumen and expertise in software development and maintenance engineering, while ensuring compliance with guidelines and requirements. Adept at analyzing business needs, coordinating development teams, writing code, troubleshooting hardware problems, and carrying out quality assurance measures. Proven aptitude to remain well-informed of technological advances and investigate superior methods for executing new technologies. Enthusiastic team player, excel at motivating and improving staff capabilities to achieve desirable output. Effective interpersonal, analytical, and project management skills, along with ability to forge lucrative relationships across all levels of organization. Distinguished ability to prioritize multiple tasks within tight-deadlines.

•Software Development

•Software Testing / Debugging

•Operations Management

•Software Quality Assurance

•Top-notch Organizational Skills

•Project Planning & Execution

•Problem Identification / Resolution

•Communication & Collaboration

•Staff Coordination & Support

Education

B.S. in Applied Physics, 2020 California State University San Marcos, San Marcos, CA

General Education / Emergency Medical Education, 2015 Palomar College, San Marcos, CA

Career Experience

Operations Manager, GTR Enterprises, Inc. (CNC Manufacturing), Carlsbad, CA 2018 to Present

Deliver professional support to organization by overseeing day-to-day activities, such as conducting preventive maintenance of equipment, rebuilding machinery, fixing circuit boards, performing root cause analysis, and providing corrective action reports. Liaise and work in close collaboration with finance department and customers for fulfilling customers’ needs in compliance with assigned budget.

Spearheaded factory operations, including scheduling, cost analysis, machinery maintenance and repair, and cooperating with department managers to evaluate and improve product quality and ensure delivery within stringent deadlines.

Made a major contribution in increasing profit growth and optimizing customer satisfaction.

Built sustainable relationships with customers by actively following up with clients, addressing concerns, resolving queries, escalating complaints, and suggesting solutions based on needs and requirements.

Identified mechanical and electrical machine problems and replaced servo motors, amplifiers, encoders/resolvers, and board level IC on several CNC mills and lathes.

Software Developer, GTR Enterprises, Inc., Carlsbad, CA 2010 to 2018

Performed a multitude of activities, such as installing and upgrading security patches, decommissioning old hardware, guiding users, troubleshooting user problems, and creating procedures for new inspection equipment.

Developed and implemented a custom MRP software with full documentation, which resulted in saving software licensing and training costs up to 10’s of thousands of dollars over the years.

Designed mobile app to enable user friendly hardware on factory floor.

Built and deployed Datapage+ statistical database to analyze measurement data sent from CMM.

Prepared Excel Macros for making single click function to take measurement data and drafted spreadsheets based on CPK analysis and charts for quick visual analysis of sample population spread.

Shared best standard programming practices for new CMM to ensure consistent behavior across all part program routines.

Additional experience as EMT / Driver at Alert Ambulance Network, LLC., San Diego, CA.

Technical Skills

Programs

Languages

Vivado (Xilinx)

Microsoft Office Suite (Excel Expert)

Solidworks

Git

PC-dmis

C#

Python

PHP

Javascript (jQuery, Angular)

VB/VBA

SQL

Java

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