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Engineer Assistant

Tiruchirappalli, Tamil Nadu, India
March 31, 2021

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Muhammad Niyas

Assistant Manager


To work in a challenging and dynamic environment and to keep adding value to the organization that I represent and serve, while also concurrently upgrading my skills and knowledge.

Having overall 5.9 years’ experience in Telecom domain.

Skill Sets

Experience and knowledge in Quality analyst, configuring, routing, troubleshooting & testing of network system and also documentation issues.

Quick Learner


Adaptive to environment,

Good managerial skills.


IP Engineer- Jio 4G Project

Installation of CISCO routers [901,920-I, 920-O, 903], Switches, Juniper with team.

Handled six teams for integrating the sites in the ISP department.

Configuring Networking Implementation Plan on CISCO routers, Juniper routers, Switches and Huawei switches .

Administration of CISCO 15.4(1), 15.4(3) versions.

Monitoring all CISCO equipment using CISCO works.

Upgrading & backups of CISCO router configuration files.

Troubleshooting various network related issues.

Work for permanent solution on re-occurring network incidents.

Document verification, receiving and sending, Mailing to the customer, submitting reports etc.

Experience in working interactively with ISP, NOC, ENODE B, O&M, MW, FIBER,Huawei, ALCATEL-LUCENT, ATP and NOC TAC, Order Management departments in Telecom network operation.

Senior Executive – Tele2 Project (Sweden) Hexaware BPS

Went to On-Site - Sweden Telecom Project -TELE2 for TTT (Train the Trainer).

Trained 19 executives in a team in off-shore.

Creating Order for Networking products like Cisco, Alcatel, Avaya, Trio.

Enabling technician visit for installation and also for dismantling.

Analysing Quality for network product orders which done by executives.

Assistant Manager-Enterprise Service, Delivery & Assurance Engineer – Reliance Jio Infocomm Limited

Delivering Enterprise SMB & SLG services as per Customer requirements.

Handling vendor team to deliver the customer orders.

Using ILL, MPLS-VPN and SIP Trunk as a Lead products in this project for delivery.

Coordinating Business Team, Vendors and Enterprise Engineers for customer delivery.

Installation of EDS, CISCO Switches with team in FTTH, Fiber & UBR media.

Configuring Networking Implementation Plan on EDS, CISCO Switches & Routers in Customer End.

Testing done in customer end with customer satisfaction during service delivery.

Finally getting sign off from the customer after delivery completed and forwarded to the business team for billing purposes.

Technical Skills

Platforms: CISCO IOS (15.4(1), 15.4(3) Versions), CAT-OS, JUNIPER IOS (jinstall-ppc-12.3x54-D15.3),Switches(RAD,Techroute,L2 Switches)

Infrastructure Service: Configuring BGP using NOC team, Checking IS-IS in the router, Handled Citrix Tool, HPSM tool for ticket raising and PE (planned event)

Monitoring Tools: HPSM Tools, Citrix Receiver, Salesforce, Melody, Visma & Fokus, and CABS.


Company name: TDS Consultancy Management Private Limited.

Duration: December 2014 to March 2015.

Designation: IP Engineer for Reliance 4G project.

Company name: IKYA-QUESS CORP Private Limited.

Duration: April 2015 to April 2019

Designation: IP engineer for Reliance 4G project.

Company name: Hexaware BPS.

Duration: September 2019 to September 2020

Designation: Senior Executive engineer and Quality Analyst for Tele2 Sweden project.

Company name: Reliance Jio Infocomm Limited

Duration: September 2020 to till

Designation: Assistant manager- Enterprise Service, Delivery & Assurance Engineer.

Technical Certification

Pursued CCNA –Routing & Switching (Cisco Certified Network Associate).

Pursued Diploma in Automation (PLC & SCADA).




No,19/13,Muthumariamman kovil Street

Edamalaipatti Pudhur


Tamil Nadu - INDIA


Language Ability







Pass port Details

No: P0938171

Date of issue: 13/10/2016

Date of Expiry: 12/10/2026


BE ECE (2014) with 83.45%

HSC (2010) with 78.14%

SSC (2008) with 63.66%

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