SONDRA RIPP
Thousand Oaks, CA 310-***-**** ****.******@*****.***
SUMMARY
** ***** ********** ******* **** positions throughout salons with a focus on customer service and administrivia assistance.
EXPERIENCE
Freelance Administrative Assistance 07/2020- Present
Bella Salon Front Desk-Senior Stylist Austin, TX 11/2019 -07/2020
Inventory
Customer Satisfaction
Booking appointments
Problem solving and critical thinking in daily operations.
Cash Handling
Behind the Chair Colorist
Salon Terra Owner- Operator Aspen, CO 08/2013 – 11/2019
Created an emotional connection within the team that translated into sales and ensures that every employee consistently delivers an above and beyond client experience.
Payroll and accounting
Inventory and ordering for entire business
Team building
Behind the Chair Colorist- Special Event Makeup Artist
Queen B Salon Front Desk-Stylist Aspen, CO 08/2011 – 08/2013
Daily operations- cash handling and booking appointments
Inventory
Customer lesion from hotels and surrounding towns
Personal assistant to owner.
Behind the Chair Colorist- Special Event Makeup Artist
SKILLS
Software: QuickBooks, Canva, Word/Excel, Booker
Front Desk: Phone etiquette, booking appointments, managing front of house staff and operations.
EDUCATION
SNHU- 2021- present
Aveda Institute Denver
2011