Ahmad Salam
Security Clearance: Active Secret
BOWIE, MD 20715 *************@*****.*** 240-***-**** SKILLS
- Testing: Manual, Functional, Smoke, System, Regression, Database & Integration
- Testing Tools: Quality Center, JIRA, Jama & Zephyr
- SQL Server Management Studio
- UPerform / Creating Job Aids
- System Development Life Cycle (SDLC)
- SAP Testing: BI, BW, CRM, ECC, PM & SRM Modules
- Liferay Portal, Adobe LiveCycle, EMC Documentum & IBM Cognos EXPERIENCE 4M Research Inc., Fort Belvoir, VA January 2020 – February 2021 SAP Testing/Training Lead
- Diligently performed internal testing of the SAP BI/BW reports to verify functionality and validate the data.
- Liaised between the developers and the external testing teams as they executed test cases.
- Led daily status meetings with the testers to monitor and review testing progress & defects.
- Accurately tracked & recorded test case results and defects using Quality Center.
- Prepared defect reports for the developers and meticulously retested the defects when they were corrected.
- Facilitated the training team through expert demonstration of the reports and the features included.
Accenture Federal Service, Arlington, VA February 2018 – January 2020 Test Architect Specialist
Navy STARS to SABRS Migration Project
- Broke down requirements into scenarios for traceability.
- Created test scripts for all the possible scenarios including negative test scripts.
- Used Microsoft Excel macros to create and maintain test scripts.
- Staged test data prior to testing.
- Performed System and Regression testing based on the Use Cases created by the functional team.
- Logged defects and retest them as developers fix them.
- Executed back-end jobs to process data files.
- Trained Junior team members and act as their lead. Halfaker and Associates, Arlington, VA February 2016 – January 2018 Test Engineer
Navy Net Project; Subcontractor to Deloitte
- Web based testing of .Net application, in an agile environment that supported ordering of IT services.
- Worked with functional team to fully comprehend all the requirements to be able to test the application more efficiently and effectively.
- Performed Ad Hoc, System and Regression testing based on the Use Cases created by the functional team.
- Used JIRA and Jama to create and maintain test cases.
- Logged defects in Jama and retest them as developers fix them. Test Engineer
Army Publishing Directorate (APD) Project; Subcontractor to Deloitte
- Windows based testing involving Liferay, Adobe LiveCycle, EMC Documentum and IBM Cognos.
- Fully understood all the requirements to be able to create test cases.
- Designed, implemented, and performed test procedures to ensure that the system requirements are met.
- Performed integration testing to make sure that the information replicates between all the applications.
- Provided test reports to contribute to deliverables and performance metrics.
- Assisted with UAT Planning and writing test scenarios for UAT. SRA International October 2012 – January 2016
Software Test Engineer
Worldwide Refugee Admissions Processing System (WRAPS) Project
- Windows based testing involving Java and .Net in an agile environment.
- Worked closely with designers and developers to better understand the system.
- Wrote user stories and acceptance criteria.
- Translated system requirements and design documents into test cases that ensured that all the assigned subset requirements are part of the system to be delivered.
- Conducted Smoke testing, System testing and Regression testing
- Used Microsoft SQL Server Management Studio for back-end testing.
- Performed testing of multiple releases occurring parallel. SAP Service Desk Specialist/Test Engineer
Web Based Supply Chain Management (WBSCM) Project
- Provided SAP support by analyzing and troubleshooting USDA user issues.
- Documented and updated all the incidents in the ticketing system, Service Now.
- Ensured customer satisfaction by taking ownership of customer issues through to resolution.
- Created training documents for the SAP system including Work Instructions and Job Aids using RWD uPerform
- Performed system monitoring, including batch jobs, Firefight-ID usage and Purchase order monitoring.
- Tested legacy system to make sure that the old functionality is still working properly. RWD Technologies, A division of GP, Baltimore, MD January 2011 – September 2012 Training Developer Intern
- Developed and formated document standards, simulations and BPPs (Business Process Procedure) using RWD uPerform.
- Created training materials for SAP interface providing functional and technical consulting.
- Translated the system’s functional and performance requirements into test case.
- Performed regression testing before every release.
- Used JIRA to record and keep track of bugs during testing.
- Supported several major projects for Johnson & Johnson and Turner Construction, supporting SharePoint site/documents.
TRAININGS - SAFe ScrumXP (Scaled Agile Framework)
- Requirements Engineering: Why Requirements Matter
- High Impact Consulting
EDUCATION University of Maryland, Baltimore County December 2011 B.A. in Business Technology Administration
Minor in M.B.A. Preparatory Studies
Certified SAFe Practitioner