Sales Assistant

CURRICULUM VITAE

OF

GUGU ELIZABETH PATIENCE

PERSONAL INFORMATION

Surname : Motsamai (Zwane)

Names : Gugu Elizabeth Patience

Date of Birth : 1985 May 1985

Identity Number : 850**********

Nationality : South African

Ethnicity : Black

Home Languages : Isizulu

Other Languages : Sotho, English and Xhosa

Criminal Record : None

Drivers licence : None

CONTACT DETAILS

Physical Address : 12 Maasdorp Street C.E 3

Vanderbijlpark 1911

Contact Number : 083*******

Alternate Number : 083*******

Email Address : ***********@*****.***

EDUCATIONAL BACKGROUND

High School Attended : Thuto Tiro Comprehensive School Highest Grade Passed : 12

Year Completed : 2003

Subjects : IsiZulu

English

Mathematics

Accounting

Economics

Business Economics

FUTHER EDUCATION AND TRAINING

Name of Institution : Computer Career College

Duration : 2008 August - October 2008

Certificate Obtained : Call Centre Inbound & Outbound Name of Institution : Arcelor Mittal Science Centre Duration : 2012 September - February 2013

Certificate Obtained : Basic and Intermediate computer skills Name of Institution : Transaction Capital Recoveries Duration : 1 Month

Certificate Obtained : Debt Recovery Programme with FASSET EMPLOYMENT

• Ackermans ( Cashier) 2007 February - 2007 August

• Ocean Basket (Waitress) 2007 September - November 2008

• Transaction Capital Recoveries ( Debt Collector) 2016 August - 2018 October

• Ntiyiso Consulting ( Debt Collector) 2018 November - 2021 March Duties:

• Cold calling and soft calling to clients

• Positive and non-offensive attitude towards clients

• Negotiate an agreement or deal in an authentic work situation

• Sending statements

• Plan, organise, implement and control record-keeping system

• Manage debtor portfolio

• Enquire account queries

Skills:

• Communicate orally with relevant stakeholders in the recovery of debt

• Phone Etiquette

• Plan, organise, implement and control record-keeping system HOBBIES

Hobbies : Watching tv and listening to radio

Interest : Socialising and exploring the internet

REFERRENCES

Name : Adeline Modise

Occupation : Team Manager

Contact number : 083-***-****

Name : Clementine Mtetwa

Occupation : Team leader/Supervisor

Contact number : 061-***-****

Telephone number : 012-***-****

Name : Mr Lazola Nabe

Occupation : Supervisor

Contact number : 079-***-****

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