Executive Assistant Administrative

PROFESSIONAL SUMMARY

I am an administrative professional with over 20 years of experience in the consumer goods and franchise business. I have provided extensive planning, budgeting, organizational, and administrative support to C-level and senior executives. I am detail-oriented, am an efficient multi-tasker, proficient in Microsoft Excel, Powerpoint, Word and Outlook. I am also fluent in Spanish (speaking, reading, writing, and understanding).

PROFESSIONAL EXPERIENCE

SUBWAY FRANCHISE WORLD HEADQUARTERS, Milford, CT 2020 – 2021

Executive Assistant to Chief Operations and Insights Officer, and other key Executives

Managed busy calendars of top C-level executives and coordinated their travel.

Coordinated payments, tracked and monitored Matching Gift Program.

Created and reconciled expense reports via Certify travel and expense report system.

Key liaison between executives, their teams, international units, and consultants.

Managed onboarding of new team members for several departments.

Booked travel arrangements such as flights, hotels, car service, meeting rooms, etc.

Maintain high level of confidentiality.

Senior Elections Administrator 2010-2020

Supervised and managed local and national advertising board elections worldwide and verified eligibility of nominees.

Advertising boards direct contact for answering questions on policy and procedures.

Supervised Elections Team at headquarters as well as globally.

Decertified board members that were no longer in financial and/or operational compliance.

Ensured international boards sent their meeting minutes and any relevant meeting materials onto a shared site.

Created elections process and procedures manual for the benefit of all our international offices.

Provided training to the international regional offices i.e. Asia, Latin America, Australia, UK/Scotland/Ireland Mideast.

Multi-tasked amongst various ad hoc projects.

SUBWAY FRANCHISEE ADVERTISING FUND TRUST, Milford, CT 2008 – 2010

Associate Manager, Policy and Governance

Managed local and national advertising board elections, both domestically and internationally.

Ensured advertising boards were in compliance with company policies and procedures by analyzing meeting minutes and materials.

Prepared training materials that communicated the procedures and protocol to be followed by a local board.

Interpreted policies and procedures according to company standards and answered inquiries regarding structure, processes, and procedures.

Used a high level of tact and integrity when rules were not followed, thereby collected the findings, and brought it to the attention to top management.

BRISTOL-MYERS SQUIBB, New York, NY 2005 – 2008

Project Coordinator

Supported business controls function team for the Corporate Financial Sarbanes Oxley Compliance – checks and balances of the company’s internal audit controls.

Developed and managed the on-boarding process for corporate control interns.

Served as shared intranet site coordinator for Risk Assessment team to ensure documentation was uploaded for all to see.

IPSOS MARKET RESEARCH CO., Norwalk, CT 2004 – 2005

Administrative Assistant/Analyst (temporary position)

Created and edited PowerPoint documents for client presentations.

Analyzed clients’ product against competitors, which led to the client making appropriate marketing decisions.

Performed administrative duties, including serving as back up for Executive Assistant and Receptionist.

Angeles Rivera Page Two

CLAIROL INC., Stamford, CT 1984 – 2003

Associate Manager, Customer Marketing Knowledge – Subsidiary of Proctor & Gamble 2002 – 2003

Extracted and analyzed hair color category from Nielsen, IRI, and Wal-Mart Retail Link databases.

Instrumental with comparison analysis of IRI vs. Nielsen databases.

Prepared impromptu and ad hoc reports to Executive Management.

Provided analytical support for several divisions, including hair care, dental care, and skin care.

Trained Business Development team on various merchandising techniques.

Project Coordinator, Business Development and Promotions – Subsidiary of Bristol-Myers Squibb 2000 – 2002

Tracked multi-million-dollar trade funds analysis to ensure we were on budget.

Organized and disseminated sales information, i.e., sell sheets, UPC information, competitive information to department.

Liaised between Consumer Sales Organization and corporate office.

Served as accounts payable coordinator for departmental invoices via SAP accounting system.

Managed and coordinated artwork for all trade advertisements and negotiation of fees.

Heavy travel arrangements for conventions, account meetings, golf outings, Olympics.

Created standard operating procedures manual for department.

Managed Merchandising 3000 project (display merchandise unit) according to planograms.

Senior Administrative Assistant, Business Development 1997 – 2000

Created high-level PowerPoint presentations for marketing, sales department, and top account clients.

Delegated projects to managers in department to fulfill Executive Director’s needs.

Coordinated Britney Spears/NSYNC concerts for top account customers.

Arranged extensive travel and expense reports.

Senior Administrative Assistant, Sales Planning and Development 1996 – 1997

Created high-level sales presentations for top accounts, including Wal-Mart, Target, and Kmart.

Managed invoices – matched invoices to correct budgets, coded and secured approval for payment, and input invoices into SAP accounting system.

Served as liaison between top accounts and management.

Created and disseminated various sales materials.

Senior Administrative Assistant, Sales 1990 – 1996

Coordinated travel arrangements and planned sales conventions and special events for top account executives, including Tony Awards, where I booked travel and hotels for clients, purchased tickets, provided limousines to venue and then to after dinner event.

Gathered and consolidated correspondence from field sales and provided a synopsis for Vice President of Sales.

Supervised university student interns to ensure they were on task with projects that were assigned to them.

Administrative Assistant, Creative Services 1989 – 1990

Coordinated advertisement shoots for television commercials, packaging, and magazine advertisements.

Coordinated payment of departmental invoices.

Administrative Assistant, Sales, Appliances 1987 – 1989

Coordinated sales conventions.

Set meetings with top accounts i.e., Walmart, Target, Kmart, CVS, Walgreens, etc.

Shipped products to convention sites.

Set-up conference rooms for meetings.

Booked travel which included golf outings with top notch accounts and celebrity sport stars such as Joe Montana.

Senior Secretary, Marketing 1984 – 1987

Created informational product binder for marketing and sales presentations.

General administrative duties.

EDUCATION

University of Bridgeport, Bridgeport, CT

Business Administration Concentration, GPA 3.8

!00+ credits completed

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