Maria Alexandra Plata
Address: Carrera 47c Calle 76d Sur 94, Sabanet
Personable and proactive assistant O ce manager o ering over 5 years' experience in busy o ce environments. Energetic, reliable and focused on results. Deadline-oriented with pro ciency in numerous so ware programs and diverse business environments. EXPERIENCE
February 2016 - April 2019
Miami Paint Center
-Partnered with manager to create initiatives designed to motivate sta, increasing overall productivity and consistently exceeding weekly sales goals by 20%.
-Ensured employees complied with company policies and procedures.
-Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns Pembroke pines, Florida
May 2013 - January 2015
-Ensuring company policies are followed.
- Optimizing pro ts by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
-Providing leadership and direction to all employees, Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead sta . Pembroke pines, Florida
June 2012 - May 2013
-Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.
-Drove sales through upselling products based on customer's past purchases and preferences.
-Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions, Provided comprehensive follow-up, o en going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.
Pembroke PIines, FL, United States.
High School diploma
Charles W Flanagan High school
Pembroke Pines, Fl, United States.
Associate of Arts
Coral Gables, FL, United States.
Human Resource certi cate
University of Miami
• Motivational team leader
Excellent administrative, secretarial,
planning and organizational skills.
• Pro cient with Microso O ce.
• Bilingual spanish/english
• Customer assistance
Estela Camelo, General Manager
Miami Paint Center
4950 E 10th Ave, Hialeah, FL 33010 United
Hugo Barbosa, General Manager
2251 Sw 106th Ave, Miramar, FL 33025