Maria Alexandra Plata
Pimienta
Email: adlba5@r.postjobfree.com
Address: Carrera 47c Calle 76d Sur 94, Sabanet
a, Antioquia
Phone: +57-318*******
OBJECTIVE
Personable and proactive assistant O ce manager o ering over 5 years' experience in busy o ce environments. Energetic, reliable and focused on results. Deadline-oriented with pro ciency in numerous so ware programs and diverse business environments. EXPERIENCE
Miami, Florida
February 2016 - April 2019
Manager Assistant
Miami Paint Center
-Partnered with manager to create initiatives designed to motivate sta, increasing overall productivity and consistently exceeding weekly sales goals by 20%.
-Ensured employees complied with company policies and procedures.
-Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns Pembroke pines, Florida
May 2013 - January 2015
Manager Assistant
Servienvios
-Ensuring company policies are followed.
- Optimizing pro ts by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
-Providing leadership and direction to all employees, Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead sta . Pembroke pines, Florida
June 2012 - May 2013
Sales Associate
Hollister Co
-Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.
-Drove sales through upselling products based on customer's past purchases and preferences.
-Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions, Provided comprehensive follow-up, o en going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.
EDUCATION
Pembroke PIines, FL, United States.
2013
High School diploma
Charles W Flanagan High school
Pembroke Pines, Fl, United States.
2016
Associate of Arts
Broward College
Coral Gables, FL, United States.
2020
Human Resource certi cate
University of Miami
Online Program
SKILLS LANGUAGES
Spanish
Native
English
Advanced
REFERENCES
• Motivational team leader
• Detail-oriented
• Organized
Excellent administrative, secretarial,
planning and organizational skills.
•
• Pro cient with Microso O ce.
• Bilingual spanish/english
• Multi-tasking
• Customer assistance
Estela Camelo, General Manager
Miami Paint Center
4950 E 10th Ave, Hialeah, FL 33010 United
States
Hugo Barbosa, General Manager
Servienvios
2251 Sw 106th Ave, Miramar, FL 33025
Email: adlba5@r.postjobfree.com