Maria Alexandra Plata

Pimienta

Email: adlba5@r.postjobfree.com

Address: Carrera 47c Calle 76d Sur 94, Sabanet

a, Antioquia

Phone: +57-318*******

OBJECTIVE

Personable and proactive assistant O ce manager o ering over 5 years' experience in busy o ce environments. Energetic, reliable and focused on results. Deadline-oriented with pro ciency in numerous so ware programs and diverse business environments. EXPERIENCE

Miami, Florida

February 2016 - April 2019

Manager Assistant

Miami Paint Center

-Partnered with manager to create initiatives designed to motivate sta, increasing overall productivity and consistently exceeding weekly sales goals by 20%.

-Ensured employees complied with company policies and procedures.

-Conducted weekly meetings to communicate issues and weekly goals, answering and resolving employee questions or concerns Pembroke pines, Florida

May 2013 - January 2015

Manager Assistant

Servienvios

-Ensuring company policies are followed.

- Optimizing pro ts by controlling costs.

- Hiring, training and developing new employees.

- Resolving customer issues to their overall satisfaction.

- Maintaining an overall management style that follows company best practices.

-Providing leadership and direction to all employees, Ensuring product quality and availability.

- Preparing and presenting employee reviews.

- Working closely with the store manager to lead sta . Pembroke pines, Florida

June 2012 - May 2013

Sales Associate

Hollister Co

-Interacted with approximately 30 customers daily, building strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.

-Drove sales through upselling products based on customer's past purchases and preferences.

-Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions, Provided comprehensive follow-up, o en going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs.

EDUCATION

Pembroke PIines, FL, United States.

2013

High School diploma

Charles W Flanagan High school

Pembroke Pines, Fl, United States.

2016

Associate of Arts

Broward College

Coral Gables, FL, United States.

2020

Human Resource certi cate

University of Miami

Online Program

SKILLS LANGUAGES

Spanish

Native

English

Advanced

REFERENCES

• Motivational team leader

• Detail-oriented

• Organized

Excellent administrative, secretarial,

planning and organizational skills.

•

• Pro cient with Microso O ce.

• Bilingual spanish/english

• Multi-tasking

• Customer assistance

Estela Camelo, General Manager

Miami Paint Center

4950 E 10th Ave, Hialeah, FL 33010 United

States

+1-786-***-****

Hugo Barbosa, General Manager

Servienvios

2251 Sw 106th Ave, Miramar, FL 33025

+1-954-***-****

Email: adlba5@r.postjobfree.com

Contact this candidate