Bernabe Niza Bartolome Jr
Dacovill Dumoy, Davao City
*********@*****.***
Summary
Resourceful representative who consistently meets and exceeds productivity goal. Proven capacity to troubleshoot issues to be resolved quickly. Maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Education:
Tertiary Davao Oriental State College Of Science & Technology
Bachelor In Agriculture
S.Y: 1998 - 2001
Secondary Lupon School of Fisheries
S.Y: 1995 - 1996
Primary Lupon School Central Elementary
S.Y: 1992 - 1993
Skills:
Troubleshooting
Computer literate
Billing and sale specialist
Can handle Pressure and Stress
Critical Thinker
Problem Solver
Friendly to customers and co-workers
Service and support
Sales and Product Specialist
Work Experience:
CSR (December 2013 to February 2016)
Sutherland Global Service Inc
Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur
Billing Sale specialist
Technical support
Billing and Sales Representative (March 2016 to January 2017)
VXI Holdings
3rd fl SM Annex, Ecoland Davao City
Technical Issue such as connection and etc.
Billing and Sales Account
Account Executive (February 2017 to Present )
Flatworld Solutions
Lucita Bldg, P. Sobrecarey St, Poblacion District, Davao City
Hotel Reservation Specialist
Inbound calls in modifying reservations including Flights and Car