B
Dennis Borts
***********@*****.***
Glenpool, OK 74033
SUMMARY
Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
SKILLS
Business development
Staff management
Issue and conflict resolution
Workforce Management
Reliable and trustworthy
Organization
EXPERIENCE
Co Manager
Glenpool, OK
Docs Country Mart/ Jul 2014 to Sep 2020
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
EDUCATION AND TRAINING
High School Diploma
Colfax High School May 1986
Colfax, IA