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Desktop Support Engineer

Location:
Vasant Nagar, Karnataka, India
Posted:
March 31, 2021

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Resume:

HANUMANTHA REDDY G

996-***-****, 636******* adlb00@r.postjobfree.com

OBJECTIVE

To secure a position and be a part of progressive organization that gives scope to enhance my knowledge and skills, which can be used for the organizational growth and personal growth and contribute to the organization success

ACADEMIC PROFILE

Bachelor Of Engineering (ECE) 62.77 Cambridge Institute Of Technology 2015 Class XII (Karnataka State Board) 72.33 Sri Vasavi Composite Pu College 2011 Class X (Karnataka State Board) 66.72 Swathi High School 2009 CERTIFICATIONS

Acquired CEH (Certified Ethical Hacker) from LinkedIn Learning Certificate Id: AcqAOK2efBr5Qgesa6AwDH8uPrUx

March 2021

Acquired Cisco Certified Network Associate Routing and Switching (CCNA R&S) 2017-2020 Completed Post Graduate program in Software Engineering(.Net Specialization)from NIIT July 2016 TECHNICAL SKILLS:

Networking: TCP/IP, OSI Layers, DHCP, DNS, VLAN, configuring switches and routers. Tools: Nessus, Burp suite, OWSAP ZAP, Wireshark, Kalilinux and Nmap. WORK EXPERIENCE TOTAL WORK EX: 4 YEARS 3 MONTH

Role: Maintaining and supporting communication networks within the organization, analysing, and solving various desktop related problems.

Key Responsibilities :

Troubleshooting basic & advanced windows related issues.

Providing Level 1 support (Remote support to end users)

Installing and configuring printers on network.

Coordinating with vendors for resolving issues.

Configuration of MS Outlook and troubleshooting the issues.

File and Print sharing.

Checking and resolving Desktop, laptop related issues.

Installing and update the Antivirus.

Creating local users and deploying local security policies.

Installing the Operating systems such as Windows 7/8/10.

Troubleshoot the basic network connectivity issues. iNURTURE EDUCATION SOLUTIONS PVT LTD DESKTOP SUPPORT ENGINEER JAN 2020-PRESENT Role: Maintaining, supporting and networks within the organization and analysing and solving various desktop related problems.

Key Responsibilities :

Configure antivirus software to protect IT environment.

Monitor the performance of the computer systems and address issues as they arise.

Provide technical support for software reconfigurations to aid in function customization.

Install computer hardware and software on desktops to keep versions current.

Initiate and complete Microsoft Windows server operating system updates.

Network with LAN/WAN and active directory for continuous company connection. Role: Worked as a Member - Provisioning for the order processing team catering to the US and Canada clients which included global crossing communications. Key Responsibilities :

Actively involved in providing high-end Telecom services to U.S Clients.

Attained deep industry knowledge of telecommunications standards, processes and procedures as well as system technologies and architectures.

This depth of knowledge encompasses a wide range of telecommunications services from local voice to complex data services.

Telecom Circuit’s, Technologies and Domain’s. Has gained expertise in active involvement with Team Members.

PERSONAL DETAILS

Date Of Birth : 01-June-1993

Languages Known: English, Kannada and Telugu.

Personal Interests: Playing cricket, Dancing, Surfing Internet, and Travelling. VERTEX TECHNO SOLUTIONS DESKTOP SUPPORT ENGINEER OCT 2018-JAN 2020 SEQUENTIAL TECHNOLOGY INTERNATIONAL TELECOM PROVISIONER SEPT 2016-AUG 2018



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