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Assistant Manager

Location:
Legazpi, Albay, Philippines
Posted:
March 31, 2021

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Resume:

Yeth

Food and Beverage

Associate

Mary-yet Xuchelle T. Mataba

#*** ****** ****. ****. *******

Daraga Albay 4501

(+639 ) 61 362 5585

adlaz0@r.postjobfree.com

Summary Former Shift Supervisor/Marketing associate. Also a former College instructor of Bachelor of Science in Hotel and Restaurant Management and Culinary Arts. Been in the Hospitality Industry as an Assistant Restaurant Manager, Assistant Dining Supervisor, and Bartender. Possesses impeccable written and verbal communication skills and excellent interpersonal skills, an absolute team-player. ㅡ

Skills Critical thinking and problem solving Leadership

Oral and written communication

Professionalism and strong work ethic

Teamwork and collaboration

Experience Evolve Outsourcing Solutions / Technical Support/Admin Staff November 2020- Present (Japanese Company)

Help resolve issues or answer questions of customers. In charge of the transactions of the guests through online arrangements. Gringo Restaurant / Shift Supervisor and Marketing Associate August 2018 - August 2020, SM- Legazpi, Albay

Ensure that the stores sales quota is reached thru suggestive selling of items. In charge also of the local store marketing, tie ups and partnerships to potential guests and/or clients. Profit and Loss is also done. STI College- Legazpi / College Instructor

November 2017 - March 2018, Legazpi City, Albay

Ensure the quality of education given to the students by enriching their knowledge through teaching. Conduct laboratories in Bar and Beverage Management, and Basic Food Production for efficient learning. Max’s Restaurant / Assistant Dining Supervisor

August 2017 - December 2017, Gregorian Mall, Albay Executes a plan, based on an employee commitment measurement, to increase employee's loyalty satisfaction and pride. Ensure the smoothness of operations by managing the shift effectively. Deals with customer complaints in a friendly and professional manner. Choobi Choobi Restaurant / Assistant Restaurant Manager November 2016 - May 2017, Tabaco, Albay

Demonstrates and reinforces the leadership behaviors and basic people minimums (uniform, crew schedules, etc.) necessary to gain commitment from crew and leadership

Choobi Choobi Restaurant / Bartender

May 2016 - November 2016, Ayala Malls, Legazpi

Preparing non-alcoholic beverages for bar and patrons. Interacting with customers, taking orders and serving snacks and drinks. Assessing bar customers' needs and preferences and making recommendations.

Wilderness Hotel and Golf Resort / Food and Beverage Associate March 2015 - June 2015, E. Adams St. Wisconsin Dells, WI, USA Consistently offer professional, friendly and engaging service. Assist guests regarding menu items in an informative and helpful way. Follow outlet policies, procedures and service standards. Have full knowledge of beverage lists and promotions.

R Place Italian Restaurant / Bartender

March 2015 - June 2015, E. Adams St. Wisconsin Dells, WI, USA Preparing alcoholic or non-alcoholic beverages for bar and patrons. Interacting with customers, taking orders and serving snacks and drinks. Assessing bar customers' needs and preferences and making recommendations.

Education Mariner’s Polytechnic Colleges Foundation / Bachelor of Science in Hotel and Restaurant Management

October 2013 - March 2016, Rawis, Legazpi City

St. Joseph College of Cavite / Bachelor of Science in Hotel and Restaurant Management

June 2011 - March 2013, Cavite City

Awards

and

Certificates

Certificate of Appreciation

Resource Speaker, Symposium on Risk Management with a theme,

“Building a safe-free and Sutainable Society”

Bicol College, Daraga Albay

March 5, 2019

Certificate of Commendation

Coach & Mentor, Orgullo Kan STI: A Business Exposition of Grade 12 Students

STI College, Legaspi City

March 7, 2018

Certificate of Commendation

Panel of Examiner, Presentation of Financial Report of Grade 12- All strands, Senior High School Dept.

STI College, Legaspi City

March 2, 2018

Certificate of Commendation

Panel of Examiner, Marketing Business Plan of Grade 11- Accountancy, Business and Management

STI College, Legaspi City

February 20, 2018

Certificate of Commendation

Resource Speaker, Restaurant Tour and Familiarization Max’s Restaurant- Gregorian Mall

February 3,6 and 27, 2018

Personal Information

Certificate of Commendation

Host, Restaurant Tour and Familiarization

Max’s Restaurant- Gregorian Mall

September 25, 26, 27 and 29, 2017

Special Achievement Award

Work and Travel Program in USA

Mariners’ Polytechnic Colleges Foundation

April 7, 2016

Certificate of Commendation

Participant/ Final Round Qualifier- Dessert Plating 10th Skills Competition

JC Jimenez Multi-purpose Gymnasium, MPCF

Rawis, Legazpi City

February 10, 2014

Hotel Familiarization & Local Tourism Seminar

Puerto Galera, Oriental Mindoro

October 15-17, 2012

Seafood Butchery

Mania Food and Beverages Exposition (MAFBEX)

June 16, 2012

World Trade Center, Roxas Blvd., Pasay City

Hospitality Work Ethics

Mania Food and Beverages Exposition (MAFBEX)

June 16, 2012

World Trade Center, Roxa Blvd., Pasay City

Age: 25 years old

Religion: Roman Catholic

Civil Status: Single

Height: 152 cm.

Weight: 55 kls

Character References

Mr. Ricky Loterte, MM

Hospitality Consultant

+ 639 977-***-****

Ms. Jean Francisco

Restaurant Manager

+639 939-***-****

Ms. Maria Diejhay B. Martinez

Former Academic Head, STI College Legazpi

+639 917-***-****

I hereby certify that all facts are true with the very best of my knowledge.

Mary-yet Xuchelle T. Mataba



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