Manager Engineer

ABHISHEK KUMAR SINGH

Contact: +91-880-****-*** E-Mail: ***.******@*****.*** Location:

LinkedIn: https://www.linkedin.com/in/akslubs11/ Skype: abhishek.kumar.singh27

TRANSFORMATION LEADER BUSINESS GROWTH THROUGH EXCELLENCE

Certified SAFe ®5.0 Scrum Master, SAFe® 5.0 Practitioner and a technocrat Agile professional offering 15+ years of progressive experience in delivering consulting & service improvement programs across Analytics & Digital Practices within Energy & Utilities, Insurance, Telecom and Customer Experience Management domains

Leverages expertise in implementing SAFe framework at organization level and successfully driving business strategies, product positioning & competition tracking for SaaS & PaaS products across startups

Demonstrated history in Agile Project Management, Product Development, Continuous Improvement and Innovation, Process Consulting, Business Process Optimization

Profound expertise in planning and managing projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains

Implement project management framework and best practices methodologies to achieve organizational goal. Outstanding ability to understand and work on complex assignments with strong determination

Driving domain & industry agnostic Business Analytics across Data Warehousing, BI, Enterprise Information Management & Enterprise Performance Management

Gained exposure to a global culture which includes working with cross-functional teams, colleagues across UK

AREAS OF EXPERTISE

Software Development Lifecycle Requirement Analysis Agile, Scrum & Waterfall Methodologies Project Management Product Development Program Management Business Analysis Lean Management Techno Functional Consulting Account Management Stakeholder Management Business Development Pre-Sales Team Management Relationship Management

PROFESSIONAL BACKGROUND

Senior Manager- Projects/ Agile Coach Larsen & Toubro Infotech, India Nov 2020- Ongoing

Involved in Agile Transformation across large client in the Life Sciences Sector and organizing Agile/SAFe & Design Thinking sessions for the associates

Handling large RFPs from the perspective of ways of working

Release Train Engineer/Scrum Master/Agile Coach Teachers Insurance & Annuities Association (TIAA) Jan 2018- Nov 2020

As RTE

Ensured that program level impediments should get resolved resulting in on time delivery of the product as Servant Leader

Performed a wide array of duties like setup agenda for PI Planning and assured improvement by adopting & improving best practices (both at the framework level, as well as engineering best practices such as TDD, BDD, Pair Programming etc. Acted as UberScrumMaster

As Scrum Master for 3 Teams

Mentored the team & organization about the usage of Agile/Scrum/SAFe practices & values to delight customers and how to get the most out of self-organization

Provided assistance to the team on self-organizing to fill in the intentional gaps left in Agile/Scrum frameworks and determined the Scrum maturity of the team & organization and coached the team to higher levels of maturity

Eliminated impediments or provided guidance to the team on the same by finding the right personnel to remove the impediment

Developed a safe environment with an emphasis on healing & problem solving and ensured the work was done without coercion, assigned/ dictated the work

Provided assistance with internal & external communication, improved transparency and radiated information

Supported & educated the Product Owner on grooming and maintained product backlog

As Agile Coach

Mentored Scrum Masters towards servant leadership style of functioning and organized SAFe training sessions for 100+ colleagues across the organization

Executed Lean Startup & Design Thinking Sessions for organization vide colleagues and conducted sessions for JIRA & Agile Craft across 2 geographies (US & India)

Program Manager/Delivery Manager Nectar Infotel Solutions Jan 2017- Oct 2017

As Business Analyst/Techno Functional Consultant

Accountable for functional design for Nectar's in-house products for Enterprise Mobility Management & Field Force Management and functional design for

Nectar's Internal ERP Application

PaaS/Saas based Billing Software

As Project/Delivery/Program Manager

Coordinated with a team of 14 resources for Telecom clients including Movicel & Unitel (Angola based) to maintain account centricity for running smooth operations around on time delivery, scope, time, cost, quality, change, communication, risk & crisis management and integration

Handled knowledge & application support transition of the current ERP to the Nectar Team and delivered the integration of client's existing

Acted as a Scrum & Agile Coach for the organizational level program & project management and delivery strategy

Senior Account Manager Ideapoke Technologies Pvt Ltd., India Jun 2016- Jan 2017

Involved in end-to-end delivery of landscape consulting report for application of Digital Practices (primarily IoT & Nanotechnology) across various industries like Electronics, Home Appliances and Manufacturing

Generated revenue to the tune of $50,000 and successfully created new revenue stream for the organization by drafting & implementing Strategic Partnership Framework

Senior Manager- Business Development Birdvision Consulting Pvt Ltd Jul 2015- Mar 2016

As Business Analyst/ Functional Consultant

Involved in prototype & delivered digital aspects of a SaaS on the basis of Customer Engagement/Experience product in terms of incorporating Machine Learning, Gamification, Multi Variate Analysis etc.

Incorporated and delivered functionality advancements in the existing PaaS on the basis Customer Engagement/Experience platform

As Senior Manager- Business Development

Created and presented customized proposals for prospective B2B customers, showcased Birdvision's capabilities and engagement program design

Increased the number of channel partners for Birdvision's Customer Engagement product suite to bring multiplier effect for product penetration across India resulting in revenue generation of the tune of INR 14 lakhs/annum towards the product licensing fee

PRECEDING ASSIGNMENTS

ORGANIZATION

DESIGNATION

TENURE

Enzen Global Ltd., UK

System Analyst

Apr 2012- Oct 2014

Cognizant Technology Solutions

Programmer Analyst

Oct 2009- Aug 2010

Tata Consultancy Services

Assistant Systems Engineer/ Project Leader/ On Site Coordinator

May 2005- Oct 2009

SCHOLASTIC & ACCREDITATION

Master of Business Administration, University of Leeds, UK, 2011

Bachelor of Engineering in Mechanical Engineering, Visweswaraiah Technological University, India, 2004

Certifications:

Diploma in Management Consulting

Lean Six Sigma Black Belt

SAFe 5.0 Practitioner

SAFe 5.0 Scrum Master

SRI 111 (Fundamentals of Retirement)

Key Accolades

Bagged by All Stars Award for successfully delivering transformational projects in TIAA

Earned recognition for generating additional annual business worth GBP 5mn

Enzen vide acknowledgement for efficiently handling a team comprising of 8 members including business analysts, application developers & testers for transition of Reinstatement Management Solution from PIS to Application Support

Highest scorer for Management Consulting Module during MBA

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