Data Entry, Customer Service

GLEZA

MIRANDA

************@*****.*** 954-***-****

Fort Lauderdale, FL 33331

PROFESSIONAL SUMMARY

Adaptable Data Entry Clerk with 2 years of success managing information in different types of database systems. Independent problem-solver focused on consistent precision and data accuracy. Expert in identifying errors while proofreading existing system data.

SKILLS

Data entry expertise

Fast paced worker

Fast Learner

Typing speed: 85wpm

Time management

Tech Savvy

MS Office Suite

Bilingual: English and Tagalog

Professional and mature

Performance improvement

Independent worker

Maintains confidentiality

Proofreading

WORK HISTORY

09/2019 - Current

Data Entry Analyst EFT Services - Banking/Accounting - Cooper City, Florida Corrected any data entry error to prevent later issues such as duplication or data degradation.

Obtained scanned records and uploaded into database. Evaluated source documents to locate information needed for each data entry field.

Verified accuracy and validity of data entered in databases. Entered client information into databases quickly and with minimal errors. Scanned files, eliminating outdated records.

Worked on software such as Sibi Systems to manage and file disputes, and entered data to create terminals for atm machines and credit card machines. Worked closely with PuTTY, a source code software to produce encryption to download terminals for credit card machines.

Corresponded with clients through email, telephone or postal mail. Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel. 02/2017 - 08/2017

Mobile Scribe Copytalk LLC - Transcription Services - Tallahassee, Florida Accurately and efficiently processed dictation into a professional transcription.

Applied data entry knowledge to resolve indecipherable or garbled messages. Used provided Copytalk software to input information into computerized record system.

Corrected grammar, spelling and syntax mistakes.

Transcribed sensitive information with complete confidentiality. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Returned transcribed dictations directly to customers through email for corrections and confirmation.

EDUCATION

Florida State University - Tallahassee, FL 08/2019 Bachelor of Arts: English Language And Literature

Minored in Education

INTERESTS

Gaming

Learning how to play the ukulele

Reading

Writing short stories

Music; singing

Building custom keyboards

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