Manager Store

DIANA NELSON

Store Manager

ALTOONA, PA (WILLING TO RELOCATE)

714-***-**** • *******.***@*****.***

Career Profile:

Patient Focused Store Manager motivated by challenges and inspiring teams to deliver excellent customer service. Experience in retail management and sales. Flexible leader willing to relocate. Driven to make an impact in people’s lives by offering education and benefits of cannabis. Computer proficiency in MS Office: Outlook, Excel, Word, Power Point, Adobe Illustrator/Photoshop, and Google tools Google Workplace) SKILLS

5+ years’ experience retail team

management and customer service

+5 years’ sales experience in retail

and automobiles

Deep knowledge of medical

marijuana benefits

Ability to build and lead a team

Ability to travel

Strong Time Management

and Communication Skills

Ability to work

autonomous and proactive

decision-making skills

Manage schedules and

payroll

Store operations

Compassionate understanding

for patients

Training of team members

Ensuring daily tasks completed

Ability to manage customer

dissatisfaction

Motivate team members and

support upper management to

achieve company goals

EXPERIENCE

Green Octopus, LLC., ALTOONA, PA 06/20 to 3/21

Principal Owner

Private Label and Wholesale Development/Production Concept and Brand Development

Merchandising and Sourcing Raw Materials

Warehouse and Healthy Lifestyle E-commerce store

Design, develop and deliver. Repeat. Any product, any country of origin DNA COLAB, INC., LOS ANGELES, CA 08/2015 to 12/19

CEO/Founder

Working Sample Room 1800 sq feet. /2 employees

Sourcing Raw Materials -extensive athletic and sustainable fabric knowledge Team Training and Fit Consultation —analysis, size creation, and fit development Technical Design Packages, Development Sample and Production Manufacturing FAME AND PARTNERS, LOS ANGELES, CALIFORNIA 08/2016 to 02/2017 VP, Garment Technology & Fit (Special advisor to the COO) Recruit and Manage Technical team in China and Australia Launched special fit incentive to expand customer base Re-hauled sizing and grading

Reduced returns rate by 55%

Director, Garment Technology & Fit 05/2016-08/2016 Work directly with Manufacturing Factories and Product Development teams in LA and China Diana Nelson Page 2

Deliver high-quality product on time and on budget Manage size chart and create grading rules

Advise best approach to minimize size and fit related returns across all size ranges NASTY GAL, LOS ANGELES, CALIFORNIA 01/2013 to 06/2014 Technical Designer Manager/Director, Technical Design Startup Experience- Manager of Technical Design Team - 10 technical designers, in-house pattern maker, 2 sample maker, and 2 fit models.

Develop measurement manuals, constructions standards, block library, grades, and company’s fit. Responsible for leading technical team, maintaining design integrity, fit, and garment construction BB DAKOTA, COSTA MESA, CALIFORNIA 12/2008 to 01/2013 Senior Technical Designer

Product development and Production Tech Packs

Manage technical team & sample room workflow to achieve deadlines Partner with vendors on creation of patterns/fit

ST. JOHN KNITS, IRVINE, CALIFORNIA 08/2007 to 11/2008; 7/2001-10/2002 Senior Technical Designer

Manage evening and couture technical team

Work with Patternmakers on creation of patterns/fit Manage US manufacturing factory on construction details and sewing techniques FATIGUES, DENVER, CO 11/2003 to 5/2005

Assistant Manager

Assist customers and proved superb customer service Schedule, payroll, and operations

Merchandise store strategically to increase sales

ST. JOHN KNITS, DENVER, CO 10/2002 to 11/2003

Wardrobe Stylist

Assist customers with fit and measurement sessions Advised customers on style, trend, fabric, and fit Built long-lasting relationships with customers

EDUCATION

Pennsylvania State University, Bachelor of Arts, School of Theatre/Costume Design, University Park, PA - 05/1997

Fashion Institute of Design and Merchandising, Associates of Arts Degree in Fashion Design, Los Angeles - 03/2001

FIDM Scholarship Award Winner, FIDM President’s Honor Roll, Paris Summer Institute

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