Customer Care Service
Resume:
Preston Thompson
Cypress, Texas *****
********.***********@*****.***
Objective: Transitioning from the United States Army getting back into the civilian workforce. Professional Summary
A motivated and self driven professional who takes on the challenge of the well being of soldiers in his unit regarding pay, awards, document uploads while maintaining a phenomenal customer service attitude towards subordinates and peers. Willing to take and/ or give orders to accomplish the task in a timely manner and proficiently. KEY QUALIFICATIONS
Secret Clearance Leadership Proactive
Microsoft Word Microsoft Excel Administrative Skills Customer Care Logging Records Public Speaking
Experience
Human Resource Specialist, U.S. Army Reserve September 13, 2013- October 4, 2015
● Presented over 15 classes in my unit over various topics such as sexaul assault, equal opportunity, and basic marksmanship.
● Transported 12 personnel from Mustang, Oklahoma to Fort Leonardwood, Missouri to inprocess initial entry soldiers.
Human Resource Specialist, U.S. Army (Active) Camp Humphreys, South Korea
● During my 1-year tour in South Korea I worked in the mailroom distributing over 5,000 packages/ letters to soldiers in my unit.
● Also during my 1-year tour in South Korea I processed over 500 leave forms error-free. Human Resource Specialist, U.S. Army Fort Sam Houston, San Antonio, Texas.
● Specialized on uploading over 2,500 documents for service members across my 4-year period in the military.
● Educated over 40 troops on a system the Army implemented regarding personnel actions.
● During my time at Fort Sam Houston I was tasked on over 15 driving details transporting foreign nationals across JBSA (Joint Base San Antonio).
● I served as the Battalion BOSS representative for my unit for all the single soldiers in my unit orchestrating off-duty events.
Education
● Basic Combat Training August 25th, 2014 - 6 November, 2014
● Advanced Individual Training November 7, 2014 - 28 January, 2015
● Del City High School 2012-2014 (Diploma)
Training
● Bus Driver's License February 6, 2017- present
● Combat Life Saver Course
● Postal mail carrier
Contact this candidate