Olivaros Sherwin B.
Address: Tungkop,Minglanilla, Cebu
Mobile no: +639*********
Email: adlabc@r.postjobfree.com
OBJECTIVES
●To enhance my knowledge and skills together with the growth of the company and
●Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful.
●To add valuable assets to the company as an active member.
PERSONAL INFORMATION
AGE : 27 years old
BIRTH DATE : December 13 1992
SEX : Male
HEIGHT : 5’3”
WEIGHT : 50 kg
STATUS : Single
RELIGION : Roman Catholic
CITIZENSHIP : Filipino
EDUCATIONAL ATTAINMENT
Tertiary
Degree : Bachelor of Science in Industrial Technology Major in Computer
Technology
School : Cebu Technological University – Main Campus
Address : MJ Cuenco Avenue, Cebu City
Graduated : 2014 – 2018
Vocational
Degree : Automotive Servicing NC1
School : Community Skills and Assessment Center
Address : Luan-luan, Carcar City, Cebu
Graduated : July 2011 – December 2011
Secondary
School : Maximino, Noel, Memorial, National, High School
Address : Graje, Guadalupe, Carcar City, Cebu
Graduated : 2008 – 2009
Elementary
School : Guadalupe Elementary School
Address : Graje, Guadalupe, Carcar City, Cebu
Graduated : 2004 – 2005
SKILLS
●Computer Literate
●Highly Trainable
●Work Flexible
●Team Player
●Computer Hardware
●Managing Activities
WORK EXPERIENCE
TDCX(Transformative Digital Customer Experience )
July 01 2019- December 18 2020
Address: 10th Floor, HM Tower, W Geonzon St, Cebu City, 6000 Cebu
Department: IT Department
Position: IT Associate
Duties and Responsibilities:
●-Ensures that servers are running at an optimal level in 24/7 operating environment,provides weekly and monthly reports of systems uptime,server capacity,security compliance, and SLA metrics,
●-Documents processes for System and IT related procedures to ensure standard builds are maintained.,documents configuration settings of severs, processes, and polices.
●-Performs root-cause analysis for all incident reports,fine-tunes servers,performs system audit of vulnerabilities
●-Oversees the security compliance level of mission-critical servers are properly patched in accordance to the defined patch management policy
●-Performs other duties that may be assigned from time to time
●-Resolves client issues and/or requests with in agreed SLA
Asalus Corporation (Intellicare)
July 30 2018 – June 28 2019
Address: Rm 601 6/F Metrobank Plaza Bldg., Osmeña Blvd., Cebu City, 6000
Department: Micro Information System (M.I.S).
Position: Technical Support Staff
Duties and Responsibilities:
●Reformat and repair computers
●Troubleshoot network problem such as IP conflict, no network connection
●Support all users regarding Computer issues and concerns
●Troubleshoot System problems such as pointing the database and checking the exe file of the system.
●Repair printers
●Add user on the Active Directory (A.D)
●Add user access in the system.
●Back up CCTV
●Retrieve CCTV footage regarding the user’s requests.
INTERNSHIP
International Pharmaceuticals Inc.
May 2017 - March 2018
Address: Pope John Paul II Ave., Cebu City, Cebu
Department: Micro Information System (MIS) Hardware
Position: On the Job Training (OJT)
Duties and Responsibilities:
●Supports Users regarding PC problems
●Troubleshooting Network Problem
●Troubleshooting IP conflict,
●Repair scanners, Unifi, Computers, and Printers.
●Answering Phone calls in all Departments of the Company.
Universal Robina (November 2013-May 2014)
Address: Tabok Mandaue City
Department: Production
Position: Utility
Shemberg Manufacturing Inc. (June 2012-December 2012)
Address: Paknaan, Mandaue City
Department: Production
Position: Agitator/operator
Lenbert Manufacturing Inc. (April 2009-September 2010)
Address: Riverside, Canduman, Mandaue City
Department: Production
Position: Furniture Assembler
SEMINARS AND WORKSHOPS
●Getting Ready for the World of Work Workshop - CTU Guidance
●Professionalism Force Towards Excellence Workshop - CTU Guidance
REFERENCE
Jimiline Galapin
TDCX(Transformative Digital Customer Experience)
M.I.S/IT Department
Engr. Louise Nicole Luy
TMX Philippines, Inc.
Operation Program Management Department
Industrial Engineer
James Gabison
TDCX(Transformative Digital Customer Experience)
M.I.S/IT Department
I.T Associate