CURRICULUM VITAE
PERSONAL DETAILS
NAME : MERCY JOAN MOENGA MANOTI
DATE OF BIRTH : 01/01/1998
GENDER : FEMALE
NATIONALITY : KENYAN
PHONE NO : +254*********/+254*********
RELIGION : CHRISTIAN
MARITAL STATUS : SINGLE
ID NO. : 36139305
LANGUAGES : ENGLISH, KISWAHILI
E-MAIL : ***********@*****.***
CAREER OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people.
SKILLS AND ABILITIES
Excellent communication skills interpersonal relations
Able to work with all people regardless of difference of tribe gender or social-class or religion
Ability to be entrusted and work effectively under no or less super vision from my head or supervisor and fellow workmates.
Team work oriented
Good communication skills.
Customer relationship management skills
Performance driven with excellent time management, skills proficient in computer skills.
Self-motivated individual
Well-spoken and confident.
A true Team Player.
Friendly and Personable.
Grasps the Big Picture.
EDUCATON BACKGROUND
2015-2018 : THE UNIVERSITY OF NAIROBI
Bachelor of Arts, political science, Economic and Psychology
2014-2017 : ST. FRANCIS HIGH SCHOOL MANG’U
Kenya certificate of secondary school
2002-2013 : MOI PRIMARY SCHOOL, THIKA
Kenya certificate of primary school
WORK EXPERIENCE
April 2017-sep 2017 : RECEPTIONIST AT BROOKLINE AGENCY LTD
ROLE & RESPONSIBILITIES
Meeting and greeting clients
Booking meetings
Arranging curies
Answering & forwarding phones calls
Screening phone calls
Keeping reception area tidy
Sep 2017 to Dec 2017 : BRAND AMBASSADOR AT NEO MARKETING AGENCY.
ROLE & RESPONSIBILITIES
Marketing of particular brands and services
Interacting with media client, business partners and selling prospects
Product demonstration
Distribute free product samples to clients
Promote and advertise the service
Feb 2018 to May 2018 : SALES REPRESENTATIVE AT TRUE BLAQ AGENCY
ROLE & RESPONSIBILITIES
Presenting, promoting & selling product, service using solid arguments
Performing cost benefits and need analysis of existing customer to meet there needs.
Establish, developing & maintain positive business and cost customers relationships.
Coordinate sales effort with term members and other departments
Continuously improve through feedback
September 2018 to August 2019: HOSTESS AT ONYX LOUNGE.
ROLE & RESPONSIBILITIES.
Welcoming Guests in a warm and friendly manner.
Seat Guests and manage the seating Chart.
Monitors restaurant activity to determine seating and dining flow.
Responds to Guest inquiries and requests in a timely, friendly, and efficient manners.
Ascertains their dining and lodging needs.
October 2019 to February: 2020: HOSTESS AT GOLDEN ICE BISTRO.
ROLE & RESPONSIBILITIES.
Greet customers as soon as they walk through the door.
Provide Patrons with accurate wait time estimates during busy periods.
Maintain a neat, organized front of house environment.
Seat Guests and take initial drink orders as needed to ensure ideal speed of service.
REFEREES
1.JACKLYN WANJIRU
DIRECTOR TRUE BLAQ AGENCY
PHONE NO: +254*********
2.FRANCIS MUYA
DIRECTOR BROOKLINE AGENCY
PHONE NO: +254*********