Manager Branch

CURRICULUM VATAE NTOMBI CATHRINE NGUBENI

PERSONAL DETAILS

Surname : Ngubeni

Name : Ntombi Cathrine

ID Number : Age 41

Gender : Female

Marital status : Divorced

Nationality : South African

Primary Cell : 073-****-***

Secondary Cell : 071-***-****

Work : 011-***-****

Email Address : ***************@*****.***

Home Language : Zulu

Other Languages : South Sotho, English

Drivers License : Code 10

PROFILE

I am a hard worker, self-motivated, goal oriented individual who is always looking for a challenge to enhance my skills and knowledge. I like to interact with other people. I adapt easily to different kinds of environment, I am always eager to learn more about other Departments. I speak Zulu, Sotho and English fluently. I am able to work under pressure

EDUCATION BACKGROUND

Name of School : Thokoana Makaota Senior Secondary School

Year Obtained : 1998

Subjects Passed : South Sotho, English, Afrikaans

Biology, Geography and Biblical Studies

TERTIARY QUALIFICATIONS

Name of Institution : AVL College

Certificate obtained : Office Assistant

Year Obtained : 2005

Subjects Completed : Office word, Office Excel, Typing Skills

Microsoft Office Outlook, PowerPoint

Telephone techniques and Etiquette

Basic office practice and reception

EMPLOYMENT HISTORY

Name of the Company : UNISA

Department : Dispatch

Position Held : Student Assistant

Duration : 2005 (Six months contract)

Reason for Leaving : Contract ended

MAIN DUTIES

Drawing and checking of the study material

Packing and unpacking of the study material

Loading and unloading of the study material

Preparation of the study material for postage

Store maintenance

Name of Company : UNISA

Department : ABET

Position Held : Administrative Clerk

Duration : 2005 – 2006 (one year contract)

MAIN DUTIES

Draft memos

Data capturing

Attend to students queries telephonically and face to face

Arrange bookings for the internal workshops

Liaise with relevant stakeholders of the institute (including follow ups on all outsource projects)

Directing of the telephone calls to the relevant departments / people

Name of Company : NSI and DanHoll Properties Pty (Ltd)

Duration : 04 August 2006 to date

Position Held : 2006 – 2011 (Receptionist / Administration)

: 2012 – 2013 (Assistant branch Manager)

: 2014 – 2016 (Consultant)

: 2017 to date – Receptionist position again

MAIN DUTIES – Assistant branch Manager

Assist the branch manager with client’s account queries and the new investments

Oversee and be accountable for post wards activities

Develop and sustain professional and positive relationship with internal and external investors and loan’s applicants

Manage that all relevant information is captured within the appropriate tools and registers

Prepare daily and monthly performance reports providing commentary on procurement deviations

Handle all the accounts queries for our clients and provide financial advice were its necessary

Presentation for new investors and follow through of agreement

Prepare monthly statements per client request may it be via email or post

MAIN DUTIES – Receptionist / Administration

Switchboard operation - (outgoing and incoming calls)

Welcome and direct visitors to the correct departments and making sure that the reception area is neat and tidy

Prepare documentation for meetings, presentations and reports

Attend to clients queries related to their accounts

Compile daily and daily and monthly reports

Perform any other administrative tasks such as: Data capturing, register new clients on our data base

REFFERENCES

Mrs. H Hollander : 011-***-**** (HR Manager)

Mr. S Mudra : 011-***-**** (General Manager)

Mr. SM Shabangu : 012-***-**** (UNISA ABET Dept)

Michelle Fick : 082-***-**** (Former Branch Manager)

Contact this candidate