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Admin Salesforce

Location:
Haldwani, Uttarakhand, India
Posted:
May 09, 2021

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Resume:

Vijay Singh Negi

863******* adl9z4@r.postjobfree.com

Education

Post Graduated (MCA) in 2016 Uttarakhand Technical University Uttarakhand 74.83

Professional Experience

Presently working in Aeologic Technologies Pvt. Ltd from September 2020 till Present.

1.6 Years of experience in Icon Resource & Technologies Pvt Ltd.

1 Year of experience in BLS International Services Pvt Ltd.

1 Year of experience in Lexicon InfoTech Ltd.

Technical Skills

Salesforce Technologies

Custom Apps, Objects, Fields, Relationship, Record Types, Formula Fields, Validation rules, Workflows & Approvals, OWD’s, Sharing Settings, Profiles, Permission sets, Reports, Dashboards, Custom Tabs, Page Layouts, Support Processes, Escalation Rules, Assignment rule, Reports and Dashboards, Batch Class, Scheduler Class, Process Builder, Milestone, Entitlement,OWD, Record Type Process Builder, Email Templates, Rest API Integration, SMS Integration, CPQ Email Templates etc.

Salesforce Products

Sales Cloud, Service Cloud.

Salesforce Tools

Data Loader, Import Wizards, Dataloader.io, Workbench, Postman.

Salesforce Integration

Using Talend Tool, Rest API

Programming Languages

Apex, C, C++, Java

Software Products

Microsoft PowerPoint, Microsoft Excel, Microsoft Office 365 and Microsoft Word

Ticketing Tools

Redmine, JIRA

Salesforce Skills

4+ years of experience in Salesforce.com CRM Platform including Rest API Integration, Lightning App, Apex technologies, Sales Cloud, Service Cloud.

Manage the Salesforce.com Data reporting and provide training and support to users.

Manage and provide administrative support to the sales team.

Manage roles, profiles, sharing rules, workflows, permission sets and groups.

Manage and build custom reports and dashboards.

Manage integrity and accuracy including cleansing and duplicate record management.

Perform hands-on configuration of all new and existing functionality in the areas including but not limited to the Lightning user interface, user management, security, custom objects, page layouts, validations, workflow, flows, process builders, reports and dashboards and customized applications

Perform data imports and exports as needed. Regularly audit data to uncover data integrity issues and/or opportunities for process improvement.

Create/Modify reports and dashboards to meet end user requirements.

Understand and effectively utilise Salesforce application life cycle, implementation & release management best practices in collaboration with the Senior Salesforce Developer

Create and deliver appropriate documentation, training and communication around feature(s) and process changes to internal Salesforce users.

Keep up to date with Salesforce releases, features, and best practices.

Provide recommendations when necessary to enhance efficiency and productivity and ensure system sustainability.

Help to establish, follow and maintain established DevOps processes

Work in an agile and dynamic environment to facilitate timely responses to changing project requirements and customer objectives.

Develop training materials and provide training and support to Salesforce end users.

Salesforce Certifications

Salesforce Certified Administrator

Salesforce Certified Sales Cloud Specialist Salesforce Certified App Builder Salesforce Certified CPQ Specialist

Projects

1.IMPLEMENTATION PROJECT

Client BLS International Pvt Ltd (New Delhi)

Role Salesforce Admin

Responsibilities

Worked on various salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Leads, Campaigns, Reports and Dashboards. Worked on Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts to suit to the needs of the application.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com sobjects.

2.IMPLEMENTATION PROJECT

Client Spice Jet (Gurgaon)

Role Salesforce Admin

Responsibilities

SMS Integration Email Templates, Escalation Rules, Talend Integration.

Two Step Approval Process, Validation Rules, Workflows, Process Builder.

Reports and Dashboards.

Email Templates.

Object & Field Creation, VF Page, Apex, Task & Follow ups etc.

Data Loader.

3.SUPPORT PROJECT

Client TLC (Delhi)

Role Salesforce Admin

Responsibilities:

Validation Rules, Workflows, Process Builder.

Reports and Dashboards.

Email Templates.

4.SUPPORT PROJECT

Client Sentieo (Delhi)

Role Salesforce Admin

Responsibilities:

Validation Rules, Workflows, Process Builder.

Reports and Dashboards.

Email Templates.

CPQ Order Form.

Formula Field and Html Tags.

Object & Field Creation, VF Page, Apex, Task & Follow ups etc.

Email to case, Auto response rule, Milestone, Entitlements.

Working on Salesforce integration and Steel brick for automation quoting, contracting and billing process.

Capture Sentieo News under Salesforce Account Object into a visual force page using Rest API Integration code.

5.IMPLEMENTATION PROJECT

Client Emaar (Gurgaon)

Role Salesforce Admin

Responsibilities

SMS Integration Email Templates, Escalation Rules, Talend Integration.

Two Step Approval Process, Validation Rules, Workflows, Process Builder.

Reports and Dashboards.

Email Templates.

Object & Field Creation, VF Page, Apex, Task & Follow ups etc.

Milestone, Entitlements etc.

Personal Information:

Date of Birth: 02/09/1991 Marital status: Unmarried Sex: Male Nationality: Indian Present Address: Gurgaon

Declaration:

I hereby declare that all the above details are true to my knowledge.



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