Front Desk executive

Neelam Jamir

Address: Phone: +91-900*******

******.*********@*****.***

Front Desk Executive

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Education:

Bachelor in Arts, 2014 Passout

Bachelor in Education, 2015 Passout

Relevant Courses and Certification : IELTS 2019

Grade : 6

Office Skills:

Office Management Records Management Database Administration Travel Coordination Spreadsheets/Reports Event Management Calendaring Front-Desk Reception Executive Support

Computer Skills:

MS Word, Excel, PowerPoint, Outlook, Access, Project, Publisher FileMaker Pro Windows and Mac OS X

Experience

Best Homes Property Services (Nov 2016 to Jan 2019) Handle multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinate travel arrangements, maintain database and ensure the delivery of premium service to clients. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work. Highlights:

● Communicated with multiple vendors to plan meetings and prepare new packages and forwarded the details required by client to the manager.

● Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls.

● Assisted visitors and directing them to appropriate personnel and answering average 50 calls and emails daily.

● Maintained on updated database of guest check-ins checkouts.

● Tracked staff schedules.

● Responded to client’s questions and complaints in a professional courteous manner.

● Managed multiple phone lines while attending to client queries.

● Transferred calls to the respective person and correct department Place : Mumbai

Date: 24/11/2019

Neelam Jamir

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