Maylene Tomas Estaris

** ******** **., ******* *******

Sasa, Davao City

097********

adl9c7@r.postjobfree.com

CARRER OBJECTIVE: To serve the company and people with all my best through my skills and knowledge and improve intellectual and career path together with the growth of the company

WORK EXPERIENCE

• IBEX GLOBAL SERVICES APRIL 2016- PRESENT

DAVAO CITY

Billing and Sales Specialist

Responsibilities:

• Taking care of customers billing concern

• Making sure to hit sales target per month

• Provide customer a good customer service

• TELEPERFORMANCE DEC 2014 – FEB 2016

DAVAO CITY

Customer Service Representative

Responsibilities:

• Assists the customers with Booking and changing Flight or Hotel reservations.

• Contacting Hotels and Airlines if necessary.

• Explain thoroughly the Company, Hotels and Airlines Policy when it comes to cancelling the reservations due to extenuating circumstances.

• WHITE CASTLE HOTEL AND RESTAURANT DEC 2012 – NOV 2014

CALATAGAN, BATANGAS

Assistant Manager

Responsibilities:

• Greet and Assist customers with their wants, Interest and needs.

• Follow up upcoming Bookings and Reservations.

• Monitor Sales and Expenses

• Monitor each department’s performance

Educational Attainment

Tertiary: Green Valley College Foundation Inc.

Km. 2, Gensan Drive, Koronadal City

SY: 2015 – 2017

Course: Associate in Computer Based Accounting

Skills:

Computer Literate (MS word, Excel and PowerPoint)

Apprenticeship:

• Metrobank Inc. JULY 2016 – NOV 2016

Teller

Koronadal City

• Estares Lake Resort Dec 2016 – March 2017

Book Keeper

Lake Sebu South Cotabato

CHARACTER REFERRENCE:

Wolfgang Koch

Manager

White Castle Hotel and Restaurant

Calatagan, Batangas

adl9c7@r.postjobfree.com

Kenneth Saberon

Operation Manager

IBEX Global Services

092********

Anthony Pineda

Team Leader

IBEX GLOBAL SERVICES

099********

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