LEMICH ILLUNE
MOLALE
CONTACT
**********@*****.***
Kimberley 8301
SKILLS
Computer literate
Problem solving skills
Customer orientated
Verbal and written
communication skills
Telephone etiquette
LANGUAGE
English
Afrikaans
OBJECTIVE
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
EDUCATION
William Pescod High School
2007
Matric / Grade 12
Milpark business school
2013
NQF 5 Banking services and advise
Sage Pastel Accounting Training
2015
Sage partner intermediate V.12
Moonstone
2016
Regulatory Examination 5
EXPERIENCE
Absa bank
2017 - 2020
Host - customer services
My role was to maximize the customer experience by providing courteous and professional service experience to walk-in customers and ensuring that all customer queries and processing of clients' financial transactions are dealt with in an efficient manner thus resulting in a high level of service to promote Absa's products and services
MLR Consulting / Prosecurus Brokerage
2015 - 2017
Admin / Payroll / Underwriting clerk
Assisting all existing and new clients, whether in or on appointments with their short term insurance needs. These needs included, issuing of new policies,
cancelation or amendments of policies. At times I would negotiate better rates with the different companies. Old Mutual Finance
2013 - 2014
Financial Consultant
This role is to maximize the companies profits by
assisting all customers with their related queries, whether it is a new loan application or to consolidate an existing loan. Making payment arrangements to suite the customer, data capturing and financial analysis are the main duties in this role aswell as customer
satisfaction
REFERENCE
Felicity Morwe - "Absa Bank"
Specialist Manager
Melanie Collings - "MLR Consultants"
Office Manager
Christelle Hatting - "Child welfare SA Northern Cape " Area manager