Industrial Engineer Quality Manager
Resume:
James D Johnson
New York, US ******.************@***.*** 814-***-****
Quality Manager
Accomplished and success-oriented quality executive with extensive experience in quality management and customer service management. Skilled in developing quality management plans by analyzing trends, identifying critical control points, and applying preventive countermeasures. Adept at nurturing strategic working relationships with peers in achieving and maintaining accuracy and consistent flow of information, execution of procedures, and performance of overall quality operations. Proven track record of excellence in directing and supervising quality staff to achieve targeted goals for quality programs, including monitoring of policies, procedures, and activities to meet multiple contractual requirements and external accreditation. Proven expertise in:
Quality Control Assurance
Continuous Process Improvement
Strategic Planning & Execution
Project Management
Regulatory Compliance
Business Development & Management
Risk Assessment & Mitigation
Operational Excellence
Team Training & Leadership
Relationship Building
PROFESSIONAL EXPERIENCE
Baker Hughes GE, North East/ Rockies Region
Quality Manager, Mar 2005 to Present
Certify all products manufactured by GE stand in accordance with API-6A quality programs and requirements as well as quality/reliability standards of customer's specifications and expectations. Direct Production Part Approval Process (PPAP) as well as oversee and synchronize tasks of quality technicians and product quality engineers.
Conduct audit vendors according to ISO 9001 /API-6A standards. Educate and establish all personnel in root cause analysis of quality issues and development of long-term cost-effective solutions and 'preventative' mind set to anticipate future occurrences. Create, execute, and maintain an environment of continuous improvement and adherence to GE quality system. Organize, administer, and control department budget that meets or exceeds company objectives and track and preserve quality related costs. Maintain effective co-ordination and communication with supplier quality management that includes preventative and corrective actions.
Business Leader / Value Stream Manager
Key Contributions:
Employed, supervised, and continued quality 'Best in Class' operating systems and initiatives.
Counselled and delivered training for new PTA’s, MTA’s, and QTA’s.
Minimized hazardous chemicals previously needed for field coil operations by 75% through process change with turn to turn insulation being impregnated with pre cured varnish.
Performed 50/50 alcohol replacing toluene and eradicated mold cleaning with mold release.
Reduced tool cost by 22.3% annually through PM projects and transformed fixturing from steel to textolite material.
Achieved IOP defined departmental budgets that resulted in business development.
Additional Experience:
Quality Manager at Modern Industries, Erie, PA
Industrial Engineer at National Forge, Irvine, PA
CNC Cell Operator at Caterpillar Tractor, York, PA
82ND Readiness Division Generator Repair at Platoon Leader National Guard Unit - St. Mary’s, PA
Electronics Technician at U.S. ARMY
EDUCATION AND CERTIFICATION
Bachelors Business Management
US Army War College, US
Associates Business Management
Stratford University, US
Industrial engineering, ICS
PROFESSIONAL TRAININGS
Six Sigma Certification Green Belt Advance Manager Course Inclusive Leader workshop (ILW) AUTOCAD (PMI) Lean 101 Value Stream Mapping Building Essential Leadership Skills (BELS) Statistical Process Control Lean Principles Coaching Techniques
Other Training
Espirit Program Training CAD 05 Training (Manufacturers Association) Internal / external Auditor (ISO) NCO leadership school PNCO training
Professional Skills
Microsoft Office CAS systems Intranet programs Blueprint design and modification programs
Military Awards
Defense Meritorious Service Medal Meritorious Service x3 U.S. Army Commendation x2 US Army Combat Action Badge
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