Manolo Eddie Ortiz
Phone: 773-***-****
E-mail: **********@*****.***
Summary
Highly motivated and qualified professional with a proven track record in the appraisal, inspection, and construction fields. Broad-based background encompasses an exceptional work ethic and a commitment to organizational objectives within a highly competitive and rapidly changing marketplace. Self-starter with the ability to successfully execute many complex tasks simultaneously and function effectively in a fast-paced, deadline-driven environment.
Experience
Peterson Appraisal Group/Kay Appraisals (Chicago land area, IL)
Commercial Appraiser (1/2003 – 4/2021)
oPerform on-site inspections to determine commercial property highest and best use of properties
oCollect and analyze property data - sales, market trends, capitalization rates
oExecute mass appraisal utilizing all recognized approaches to value - income, cost and sales
oResearch transactions, deeds, and titles of real property to maintain accuracy in property tax accounts
oUtilize a mass appraisal database for property specific data
oProvide job efficiency
oCollected property data in the field on both residential and commercial properties
oPerformed appraisals on many different property types including apartments, strip retail, condominiums, office buildings, warehouse, mixed-use buildings, new construction, vacant land, cell towers, gas stations, and churches
oEstablished above normal production in forming new accounts from sub-divided parcels
oConducted research of all attainable documents to provide accuracy in property tax accounts
oReviewed electrical, plumbing, and HVAC systems for compliance to underwriting guidelines
oReviewed and documented sprinkler and security system types
oProvided detailed loss control recommendations and risk assessment to insurance underwriters
oEstablished professional communications and maintained relationships with underwriters, agencies, and property owners
Peterson Appraisal Group (6035 N. Northwest Highway, Chicago, IL)
Appraisal Coordinator/ Secretary (1/2001 – 1/2003)
oMaintained client database for all current and past clients.
oPerformed inside sales calls to current and potential customers.
oReceived and processed orders for established and potential customers.
oProcessed incoming calls from customers and sales by providing product information, availability, pricing.
oPerformed order entry functions.
oPerform receptionist duties, including answering phones and collection calls as needed.
oPrepared appraisal reports, and assigned job orders.
oPrepare and revised work instructions.
oRegistered web-users, including password set-up and training of website use.
oProactively identify and resolve potential issues in order to improve report numbers.
oParticipate in special projects as needed.
oOrganized travel arrangements and expense reports.
oOrganized meetings and luncheons
oInterviewed and trained new staff
oOrdered supplies
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Northeastern Illinois University (5500 N. St. Louis Avenue, Chicago, IL)
Secretary Four (1/2000 – 1/2001)
oPreformed all aspects of administrative duties.
oPerformed clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
oReported directly to the Department Chair of Financing.
oAssisted with budgets and financing
oHandled the designing of the department web-page
oAssisted prospective students with campus tours, information sessions, program planning, financial aid, new student orientation, course scheduling and registration.
oParticipated in special projects as needed
Education
Chicago State University
Business Administration, Management Information Systems (12/2010)
Oakton Community College
Associate of Science Degree (1/2003)
Certifications & Specialized Skills:
Bilingual (Fluent -English and Spanish)
Licensed Trainee Real-Estate Appraisal
MS Office (Excel, Word, Access, PowerPoint)
Training: Professional Interpersonal and Verbal Skills, A Positive Attitude and Firm Personality
Construction Training in Framing, Roofing, Electrical, Drywall, Trim-out, and Cabinetry
References
Available upon request