Front Desk Assistant
Resume:
JENNYROSE GRANIL
adl8fl@r.postjobfree.com
Kansas City, MO 64131
(913) 827 – 2848
EXPERIENCE & JOB HISTORY
EconoLodge Hotel Front Desk Agent/Assistant Topeka, KS
**/**** – Current
Managing Choice Advantage System.
Occasionally Manages Housekeeping Center.
Studies Choice University for educational system requirement.
Professionally Answer Guests Phone Calls.
Provides Resolutions thru Third Party Site issues.
Performs depth Communications & Understandings in regards of Guests Reservations.
Works with Kitchen Staff/Breakfast Hours
Handles Shift Report & Cash Drop Log Report
Knowledgeable of Microsoft Office
Creates Employee Schedules through Excel Sheets.
Creates Guest Complaint Reports and Resolution in MLA format letters through Word Document.
Fast Typer / 10-Key Skilled.
Can perform Up Sell and Cross Sell when it comes to Sales Marketing.
Manages Hotel’s page advertisements and social media platforms.
National Vision Center Optician Technician Topeka, KS
05/2019 – 09/2019
Managed How to Open/Close Registers.
Adjusted Money Back &/or Returned Items.
Supply, Fit and Adjust Eyeglasses, Contact Lenses and other vision aids.
Organized and Cleaned Inventories & Displays.
Help customers order new or Replacement (Sun) Glasses and or Contact Lenses based off prescription from the Doctors.
Acknowledged Customers Vision Insurance for qualification.
Examined Customers Vision Conditions.
JCPenney Sales Associate Topeka, KS
08/2015 – 11/2015
Cashier/Checker. Managed How to Open/Close Drawers/Registers.
Allowed to Override Systems Requests.
Adjusted Money Back &/or Returned Items.
Retail Clothing Experienced
Organized Clothes & Managed Put Backs.
Performed Recoveries after & during Active Hours.
Anticipated & Trained the Incoming Retail Associates.
Hy-Vee Checker/Customer Service Desk Topeka, KS
06/2014 – 04/2015
Open/Closed/Managed Cash Registers
Worked on Money Systems e.g, (Bill Pay, Money Order, Lotto/Lottery, Checks & Balances) at the Customer Service main desk.
Able to Perform Mailing System (Transferring/Receiving)
Restocked Items
Organizes and Clean
Able to Perform inside store Courtesy Position/Bag Handling
Given Excellent Proper & Friendly Customer Services.
EDUCATION
High School Attended Santa Fe Trail High School Carbondale, KS
Received Diploma at SFTHS; 2015
Technical/Trade School
Washburn Technical of Institute – Certified Nursing Assistant (CNA) Topeka, KS
oGraduated: 2014 (Semester Period)
Washburn Tech. – Business Bookkeeping & Accounting (only for a sem.)
REFERENCES
1.Gregory Perkins
oOccupation: Senior Field Manager/ Inventory Control – Douglas Guardian Financial Services
Cell Phone: (316) 214 – 4930
2.Nicole Malcom
oOccupation: Director of Operation - American Holistic Nurses of Association (AHNA)
Work/Cell Phone: (785) 250 – 5627
3.Matthew Rush
oOccupation: Fire Protection Engineer at Alliances
Cell Phone: (785) 430 – 1240
4.Glever Joy Torres
oOccupation: CNA/LPN
Cell Phone: (785) 559 - 0376
Contact this candidate