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Bpo Technical Support

Location:
Pasig, Philippines
Posted:
May 08, 2021

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Resume:

Elijah I. Torrecampo

#* *** ********* **. ******** Subdivision, Rodriguez, Rizal

+639********* adl88o@r.postjobfree.com

Objective:

-To seek a challenging position in my field of specialization where I can utilize my skills and capabilities to contribute efficiently for the organizational growth.

Skills:

Technical:

Computer Proficiency

●Computer Troubleshooting (Software level)

●Has background in various Computer Operating Systems.

●Proficient in Microsoft Office

Computer Programming

●Java Eclipse

●Java Netbeans

●Microsoft Visual Basic

Networking

●Good understanding of OSI Model

●Routing protocols: EIGRP, OSPF & basic BGP

●Knowledge of VLAN technology

●knowledge of all TCP/IP aspect – Ipv4

●Skilled in designing wired layout design system

●Cisco and Juniper

●basic knowledge of Asterisk

Multimedia

●Knowledge in Multimedia (Photo & Video Editing)

Non-Technical:

●Proficient in the English Language

Educational Attainment:

Studied Bachelor of Science in Information Technology 2012-2016

STI College Cubao Branch,

P. Tuazon Blvd. cor. 5th Avenue, Cubao, Quezon City, Philippines

Seminars & Trainings Attended:

●CCNA Routing & Switching + VOIP (BPO Industry Set-up),

Juniper, Wireless, Fiber Optic Splicing Bootcamp

Rivan It Training Systems,

Mendiola Square, Recto Ave, Quiapo, Manila, 1008 Metro Manila

●Learning and Mastering Juniper and Asterisk

Rivan It Training Systems,

Mendiola Square, Recto Ave, Quiapo, Manila, 1008 Metro Manila

●Computer Assembly and Troubleshooting

Global Career Access Training Institute,

Ampid San mateo, Rizal

●BPO OPERATIONS IT 101

Sykes Asia Inc

Gilmore, Quezon City

Experience and Achievements:

●Garena Forum Moderator: Technical Support Section 2010 - 2012

●Participated and won 2nd-runner up on a Programming Competition 2012

●“Academic Achiever” with a GPA of 1.52 2012

●School Thesis Lead Programmer 2014 – 2015

●CCNA Routing & Switching Course Completion 2016

●SYKES 2017 - PRESENT

oCentrurtLink Account

Previous Post: Technical SME (Promoted from tier1 tech in 9 months)

ACCOUNT EOL Transferred to Verizon account as BNE

oVerizon Account

Current Post: Network Engineering OPS - SME(Promoted from BNE post in 11 months)

Personal Information:

Citizenship: Filipino

Language Proficiency: English & Filipino

I hereby certify that all information’s above are true and correct

Elijah I. Torrecampo

Job applicant



Contact this candidate