Project Manager Tourism

Summary of Qualifications

Certified Project Management Professional with over fifteen (15) years of progressive professional project management experience in supporting large public and commercial sector clients who has a love of travel and seeking to venture into a new industry. Obtained a Travel & Tourism Certificate from Austin Community College’s Hospitality Management, Meeting & Event Planning and Travel & Tourism program in May of 2019. Seeking an opportunity to gain experience in the Event Planning and/or Travel and Tourism industry to facilitate the transition from the Information Technology Industry. In the current 15+ years of applicable experience in information technology and project management, acquired expertise in strategic partnership identification and project/event planning and coordination across multiple departments of an organization, and vendor management. Key skills include time management organization and written and verbal communication. Skills and qualifications include:

PMP Certification, September 2005;

Extensive experience in the working with customers/vendors and communications to design, develop, implement and manage projects of varying levels of complexity;

Over 15 years of experience serving as a subject matter expert on IT systems, their processes and IT procurements to various levels of management to ensure best practice levels are met for cost and desired functionality.

Relevant Experience

03/05 – 05/2021

Project Management Consultant at: Texas Department of Family & Protective Services, NORCAL Group, Texas Department of Agriculture, Texas Department of Health and Human Services, Railroad Commission of Texas, Texas Disability and Aging Services, U.S. Department of Veterans Affairs

In the role of Project Manager expedited and coordinated services on an as required basis managing multiple projects in various phases. Duties include the management and facilitation of multiple project teams consisting of program area subject matter experts, as well as coordination with multiple vendors. Assigned and managed tasks to completion within the time, fixed budget, and scope of the individual project, and ensured objectives of the project(s) achieved. Monitored assigned tasks from project to ensure project tasks and deliverables are completed timely, and follow the prescribed business processes, quality guidelines are followed, and both functional and contractual requirements were met. Responsibilities included:

Developing and maintaining detailed project plans and schedules;

Using Visio to develop business process modeling to document and develop process workflows;

Vendor and contract management

Facilitating and documenting of the customer requirements and evaluating/facilitating training requirements and associated communications

Monitoring project milestones and critical dates to identify potential jeopardy of project schedule, identifying ways to resolve schedule issues, and apprising executive management of issues that impact the project(s) and which require management decisions;

Coordinating launching of product/application across organization with business, IT, marketing

Ensuring that risks associated with the cost, resource, schedule are identified, assessed, documented, tracked, and mitigated ;

Reviewing project-planning activities with the Project Team on a periodic and event-driven basis;

Conducting project meetings and reviewing all project work products with customers, program area subject matter experts and division directors, executive management and project sponsors for multiple projects;

Education, Training and Certifications

Completed - Travel & Tourism Certification – Austin Community College (May 2019 with 3.8 GPA in completed coursework)

Bachelor of Science - Computer Science, Corpus Christi State University (Texas A&M CC)

Project Management Professional Education, St. Edwards Univ. Professional Education

Project Management Certification – PMP since September 2005

Share Point

O365 including MS Project

Google Suite

ServiceNow

VersionONE

VISIO

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