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Senior QA Analyst

Location:
Dasmarinas, Cavite, Philippines
Posted:
May 07, 2021

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Resume:

B** L** Amsterdam Street

Summer Meadows Subdivision

Salitran 3, Dasmarinas Cavite 4114

092********

ALIZA ABIGAIL S. CATO

Current Job Title: QA Analyst

Objective:

• To enhance my professional skills in a dynamic and fast paced workplace.

• To become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation. Profile Summary

Aliza is a QA tester for different domain such as Mobile Games, Energy Management and Insurance Industry. Her 1st work was with Gameloft Philippines. Tested different applications using Android phones, iOS and Social Networking sites. She was assigned with different tasks such as compatibility testing, stress testing, script testing, regression testing and walkthrough of the application. She joined DXC Technology (former CSC Information Technology) as Professional Quality Analyst for QA and Governance department. She is knowledgeable and has utilized different testing tools such as IBM Clear Quest and Atlassian JIRA.

Aliza have a strong foundation on SDLC methodologies and currently in Agile Scrum Testing activities. She experienced the first Agile Testing Project of QBE as part of their transition and became the Test Lead of the project. Her main role consists of attending daily Scrum meeting, creating Test Cases and testing QBE projects.

Before joining DXC, Aliza worked as a QA/QC Specialist testing Energy Management Solution Website. She has also worked as an Associate Product Support Specialist (EDI Support), non-QA role, providing issue resolution and customer notification and provides front-line technical support for escalated issues and responding to case service levels.

Last office work was with Manulife Philippines as Senior QA Tester. Her task is to test in Public Website using AEM (Adobe Experience Manager). Also doing authoring using this application. Filing/tracking defects and user stories using Jira. She also performed performance testing using JMeter as her 1st task at Manulife. The last project assigned was Group Policy project, where all users will access/encode clients’ profile.

Latest and first work from home/client-based project was with Ad-Juster. It is a computer software company that provides a platform for SaaS data reporting and analytics for digital advertising. It specializes in digital advertising measurement product lines to streamline workflows. Ad-Juster provides solutions in billing discrepancies and revenue.

Work Experience

Tempest House/Ad-Juster

Senior QA Analyst

August 8, 2019 – April 14, 2021

• Client based project (AdJuster – September 2019)

• Thorough testing of the application for company’s Report system

• Jira monitoring and verifying bugs for added features of the system

• Filing defects in Jira and creating Test Cases

• Regression/Sanity Testing

Manulife Philippines

Senior QA Tester

July 23, 2018 – July 24, 2019

• Agile Testing

• Authoring using AEM (Adobe Experience Manager)

• Daily Stand Up meeting

• Daily task reporting

• Mobile Testing

• Filing defects using Jira

• Flexibility and multitasking depends on project needs

• Sharing ideas on how to design/build the website in Salesforce

• Performance Testing

• Test Case writing

• Help users and developers to design the website they will be using for Group Policy DXC Technology (Formerly CSC Information Technology) Professional: Quality Analyst

August 11, 2014 – July 13, 2018

• Agile Testing

• Test B2C and B2B Website

• Test Lead on one of QBE Project

• Attending scrum meeting

• Test in AS400 Mainframe(P400 and G400) backend applications

• Functionality testing

• Test Case writing

• Basic SQL

• Evaluate and report the test results to Lead/Developers

• Retest and Regression testing

• Log defects in JIRA (before: Clear Quest)

• Provides training materials for G400 Termination/Cancellation of Policy AMDATEX (American Data Exchange)

QA/QC Specialist

September 3, 2013 - February 23, 2014

• Consistently create test cases/scenarios and write expected output according to specifications

• Run test or perform black box functional testing

• Verify generated output vs. expected output

• Evaluate and report the test results to developers

• Retest as needed

• Maintain and update test cases and/or files.

Gameloft Philippines

SNS/ iOS/ Android Quality Assurance

February 01, 2011 - October 23, 2012

• Understand and follow all documents related to the job (Manuals and checklists).

• Performed adhoc, functional, performance and regression testing

• Stress Testing, Load testing, Script Test, Overload and Distribution Test

• Tested the stability and performance of the game by performing interrupt and memory test

• Evaluated tracking response and ads flow via in-house tracking and Ads Server tool.

• Evaluated resistance of the game to known hacking tools and software

• Explore, observe, exploit and stress the software to its limits.

• Find and isolate the maximum amount of bugs in every version of the project.

• Find bugs and provide an updated report to the Lead once tests are done.

• Always be alert and read emails which might contain important instructions or details regarding the project in test.

• Provide a test report to the Lead which will show the current status of the tests and tasks performed.

Other Non-QA position

GXS

Application Support Specialist (EDI Support)

April 01, 2013 - August 16, 2013

Responsibilities:

• Provides front-line and/or 2nd level technical support for escalated L2 issues and responding to case service levels.

• Effectively troubleshooting Software/MS issues, providing issue resolution, and customer notification. Re-creates customer issues and escalates to next level or development as appropriate.

• Understandable to work and manage issues according to defined departmental Standard Operating Procedures and when to seek assistance from higher level team members as required for customer satisfaction.

• Expected to manage workload in a fast paced environment and be proactive with customer issues. Must meet and/or exceed, departmental performance metrics including, but not limited to: quality of contact and accuracy of documentation (Case handling, solutions, defects, enhancements, and e-mails), first contact resolution and direct customer satisfaction. Key Roles Performed

• Project/Test Lead

• Quality Analyst

• Game Tester

• Associate Product Support Specialist

Industry Experience

• General Insurance

• Energy management solutions

• Gaming

Professional Activities and Training Attended

• P400 Functionalities

• Automation using Selenium-Cucumber

• Agile Training

Certificates

• Agile 101: Foundation of Agile

• Agile 102: Foundation of Scrum

• Agile 103: Foundation of Kanban

• Agile 104: Introduction to Agile Role

• Agile 105: Introduction to Minimum Viable Product

• Manulife recognized Agilist

Education

DE LA SALLE UNIVERSITY - DASMARINAS

BS Information Technology (2006 – 2010)



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