Pharmacist Pharmacy

ANUM TIWANA

**********@*******.*** 315-***-**** Rochester, New York 14607

Executive Summary

Experienced pharmacy manager skilled in medication therapy management, drug utilization review, problem solving under pressure and compassionate customer service. Has shown capabilities as a team-leader and Demonstrated success in mentoring and training pharmacy technicians and registered pharmacists in team development. Proficient in managing support staff, overseeing inventories and working with patients to provide top-notch support. Detail oriented, efficient and diligent about preventing errors. Adept at building trust with patients, quick learner of new tools, technologies & information systems.

Skills

● Certified Immunizing Pharmacist in NYS ( AphA )

● Oral and written communication

● Regulatory requirements

● Medication ordering

● Personnel management

● Patient education/counseling

● Drug utilization review

● CPR certification

● Strong interpersonal and leadership skills

● Performance metrics

● Administering vaccines

● Compounding abilities

● Overseeing pharmacy operations

● Project Management

● Multitasking

Experience

Pharmacy Manager Walgreens Boots Alliance - Rochester, NY 01/2020 - Current

● Supervised team of pharmacy technicians, interns and support staff.

● Upscaled pharmacy interns and newly hired technicians.

● Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

● Assessed safety procedures and federal regulations to maintain pharmacy compliance.

● Administered vaccines to immunize patients against communicable diseases.

● Improved organization and supply management policies for all medicines and materials.

● Worked closely with the store manager to maintain day-to-day operations.

● Created and implemented policies and procedures for effective pharmacy management.

● Coordinated in-store and remote COVID clinics for senior homes and long-term care facilities.

● Collaborated with district supervisors to launch and implement many patient-centric initiatives like Medicare part D enrollment assistance and MTM program.

Riteaid Integration Coach- Special Project Walgreens Boots Alliance - Rochester, NY 06/2019 - 01/2020

● Assisted district manager and Area managers in integrating new store/teams to company's working model.

● Created agenda, materials and feedback reports on newly converted stores that I was responsible for.

● Assisted approx. 30 newly acquired Rite Aid stores with their integration to Walgreens processes and systems, lead change management, and serve as a pharmacy training resource.

● Worked closely with team members to upscale pharmacy to company-set standards.

● Improved operations by working with team members and customers to find workable solutions.

● Performed team evaluations, store surveys and team audits as part of quality assurance program.

● Supported development and application of strategic vision for company-wide information system improvements and growth.

Pharmacist Walgreens Boots Alliance - Rochester, NY 02/2019 - 06/2019

● Educated pharmacy assistants on medication assistance, ordering and insurance issues.

● Administered vaccines to immunize patients against communicable diseases.

● Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.

● Counseled patients on appropriate use of over-the-counter and prescription medications.

● Checked patient orders against histories, assessed insurance coverage and counted out medicines. Graduate Pharmacy Intern Walgreens Boots Alliance - Rochester, NY 10/2017 - 01/2019

● Provided blood pressure and blood glucose tests to patients.

● Liaised with insurance companies to mitigate claims issues.

● Answered customer questions regarding refills, insurance troubleshooting and status updates on prescriptions.

● Entered, verified and dispensed medications to the patients under the supervision of pharmacist in charge.

● Compounded and prepared medications according to prescription orders. Pharmacy Technician Walgreens Boots Alliance - Rochester, NY 02/2016 - 10/2017

● Established and updated patient profiles, including lists of medications and insurance details.

● Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.

● Refilled medications offered insight into over-the-counter products and verified insurance benefits under pharmacist supervision.

● Created new customer profiles and updated information in pharmacy computer systems. Internship Student Nishtar Medical College - Multan, Punjab Elmira Psychiatric centre- Elmira NY 06/2014 - 12/2014

● Dispensed drugs in hospital environment.

● Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

● Checked medications for content, accuracy and completeness of all drug packaging and labeling to provide final verification of prescription.

● Assisted in drug utilization review on daily clinical rounds. Learnt under the direct supervision of hospital pharmacist in department of internal medicine.

Education and Training

Bahauddin Zakariya University Multan 02/2015

Doctor of Pharmacy: Pharmacy

References

● Andrew Stauber Rph, Pharmacist supervisor Wegmans Pharmacy. Email: **************@*****.***

● Gregory Gotie Rph, Pharmacy Manager Walgreens Boots Alliance Email : *******@*****.***

● David.J.Thide Rph, Walgreens Boots Alliance Email: *******@*****.***

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